Scott Smith
Towson,MD
Summary
Highly-skilled Sales Professional with proven track record in a customer-centric, product knowledge-based sales process. Possesses strong communication and negotiation skills. Gifted at working with all types of personalities and has never met someone with whom can't be found strong relational connection. Proven ability to utilize problem-solving and objection handling skills to meet customer needs and achieve sales targets. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Trained other sales associates using Gary Keller's Millionaire Real Estate Agent curriculum. Mastered Abelson's DISC Assessment tool to maximize efficiency in the customer sales cycle. Hired to Perform/Score/Evaluate other company's staff's personality assessments to help corporations assess new hires as well as help them to understand where their current team members would best serve in their organizations. Possesses expertise in sales team leadership.
Overview
39
39
years of professional experience
Work History
Residential Realtor
Remax Realty / Keller Williams Realty / EXp Realty
09.1994 - Current
- Currently at eXp Realty. Early adopter as 1000th agent in cloud-based brokerage company, with now, over 85,000 Realtors
- Career Sales of over $200 Million and 600 transactions
- Ranked Top 10% of Agents Nationwide, National Association of Realtors
- 2006-2012, Ranked #1 Sales Agent, Keller Williams Excellence
- First Keller Williams agent in Baltimore County and recruited 40 others
- Served on Associate Leadership Council (ALC) for brokerage as one 8 Top Associates and named Top-Selling agent for 4 consecutive years
- 2007 Served as Team Leader of Keller Williams Excellence responsible for recruiting agents, teaching course curricula to new and experienced sales associates
- 2005 Keller Williams "Double Gold" production member
- 2002 Earned the designation of e-PRO
- 1998-2003 Earned Re/max’s 100% Club honor
- 1997 Earned Re/max’s Executive Club honor
Solo Concert Career
Self-employed
07.1985 - 07.1994
- Performed 80-120 concerts per year throughout the United States
- Mastered the sales process using skills from Brian Tracy's Psychology of Selling when selling the performances to the venues,
- Produced and recorded 3 professional studio albums and distributed them to radio stations across the country
- Managed tour logistics, including booking shows, coordinating travel accommodations and promoting events to maximize attendance.
- Learned how to establish instant rapport with people from a variety of backgrounds and cultures
Education
Bachelor of Arts - Music Minor
Covenant College
Lookout Mountain, GA06.1985
High School Diploma -
Dulaney High School
Timonium, MD06.1981
Skills
- Mastery in Product Knowledge Sales
- Customer Relationship Management
- Contract/Sales Negotiation
- Goal-oriented Mindset
- Excels in Team Environments
- Customer Personality Assessment
- Conflict Resolution
- Customer Retention
- Coordinating Financing Options
- Team Training and Development
Hobbies and Interests
- Sailing on the Chesapeake Bay
- Music
- Home remodeling
- Listening to a variety of podcasts
Timeline
Residential Realtor
Remax Realty / Keller Williams Realty / EXp Realty
09.1994 - Current
Solo Concert Career
Self-employed
07.1985 - 07.1994
Bachelor of Arts - Music Minor
Covenant College
High School Diploma -
Dulaney High School
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