Develop high-performing teams across five states and three healthcare systems
Work with joint venture hospital case management teams and executives to reduce length of stay and prevent readmissions
Hire, train, and evaluate all team members
Lead daily operations of the department balancing the needs of the hospital and home health agencies
Establish goals for the department and create and enforce compliance of the hospital and home health policies and procedures
Manage budgets effectively to ensure optimal use of resources while maintaining financial stability
Cultivate a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale
Analyzed performance metrics to identify areas for process improvement, driving organizational growth.
Senior Care Transition Coordinator
LHC Group Inc.
Lafayette, LA
11.2015 - 02.2022
Strengthened joint venture hospital relationships and educated physicians, nurses and case management about home health services and appropriateness of referrals
Educated patients about home health services and what to expect during their first visit
Began teaching about post discharge needs to help prevent hospital readmissions
Spearheaded a hospital readmission committee for a 650 bed hospital
Managed a referral platform alongside case management to ensure a decrease in hospital length of stay
Home Health Registered Nurse
CHS Inc.
Jackson, TN
07.2014 - 11.2015
Assessed patient conditions regularly, promptly reporting changes in status to healthcare providers for timely intervention.
Educated patients and families on disease management, prevention strategies, and self-care techniques.
Provided physical assessments, medication, and chronic disease management to home health patients.
Coordinated with physicians, therapists, social workers, and other healthcare professionals to ensure seamless continuity of care for patients.
Supervised LPN's and CNA's.
Registered Nurse
Jackson Madison County General Hospital
Jackson, TN
02.2007 - 07.2014
Extensive experience as charge nurse in cardiovascular ICU, neurological ICU, and cardiac and neuro step-down units.
Oversight and planning of patient care for duration of shift.
Trained new nurses on proper techniques, care standards, operational procedures, and safety protocols.
Education
Master of Science - Family Nurse Practitioner
Carson Newman University
Jefferson City, TN
04-2028
MBA - Health Care Administration
Western Governors University
Salt Lake City, UT
03-2023
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT
03-2022
Associate of Science - Nursing
Jackson State Community College
Jackson, TN
12-2006
Affiliations
Member of American Nurses Association
Member of American Association of Legal Nurse Consultants
Certification
Professional Legal Nurse Consultant (PLNC), Jurex Center for Legal Nurse Consultants
Internships
Professional Legal Nurse Consultant Intern
Jurex Center for Legal Nurse Consultants -Memphis, TN
Utilize medical expertise to assist attorneys with cases involving medical issues
Meticulously analyze medical records identifying key information, inconsistencies, and potential breaches of standards of care
Determine the strength of a case by evaluating medical evidence and success potential
Transitional Care Management Registered Nurse at Carson Tahoe Regional Medical CenterTransitional Care Management Registered Nurse at Carson Tahoe Regional Medical Center
Administrative Assistant to the Director of Complex Medical, Palliative and Transitional Care at Providence Transitional Care CentreAdministrative Assistant to the Director of Complex Medical, Palliative and Transitional Care at Providence Transitional Care Centre