Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Monica Manrique

Orlando,FL

Summary

  • Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
  • Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
  • Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier/ Crew Member

Wendys International
Orlando, FL
09.2022 - Current
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Worked closely with front-end staff to assist customers.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Welcomed customers, offering assistance to help find store items.

Education

Some College (No Degree) - Pharmacy Technician

Ana G Mendez Universitiy
Orlando, FL

High School Diploma -

Maria Auxiliadora
Venezuela
07-2014

Skills

  • Professionalism and courtesy
  • Customer service excellence
  • Employee training and development
  • Gift card management
  • Hospitality and accommodation services
  • Work ethic and integrity
  • Patience and empathy
  • Multitasking and organizational skills

Languages

Spanish
Native/ Bilingual
English
Limited

Certification

  • Certificate of HIPPA Curse.
  • Certificate of OSHA Curse.
  • Certificate of CPR Curse.
  • Certificate of Drug dosage and treatment schemes Curse.

Timeline

Cashier/ Crew Member

Wendys International
09.2022 - Current

Some College (No Degree) - Pharmacy Technician

Ana G Mendez Universitiy

High School Diploma -

Maria Auxiliadora

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Monica Manrique