Monica Massey

Support healthcare providers and ensure smooth functioning of medical office including but not limited to greeting patients, vital signs, preparing for examinations.

Assist providers during exams, specimen collections, basic point of care testing, EKGs, injections and chart prepping.

Obtaining medical reports, lab and diagnostics.

Wound care and record management.

Precepting new onboarding team members.

Inventory and ordering.

Acting building and safety officer.

Focused on improving safety and quality of healthcare delivery in the ambulatory setting.

Worked individually and with team members to minimize risks, prevent errors and ensure compliance with regulations and best practices throughout the organization.

Educating leaders and their staff on quality and safety on their sites.

Oversee daily operations, manage staff and building to ensure compliance of regulations while also focusing on patient quality, safety and satisfaction.

Managed daily operations, staffing and financial budgeting and strategic planning.