Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monica McNeil

Barstow,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously. Seeking and to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Maintenance student worker, EOPS student worker

Barstow Community College
10.2023 - Current
  • Worked in team environment to maintain high levels of productivity.
  • Took and followed detailed directions from others.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with students by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Welcomed students & guests and alerted staff to arrivals of scheduled appointments.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.

Cashier

Chevron Gas Station
01.2021 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.

Hostess, To-Go, QA, Server and Managers assistant

Chili's Bar and Grill
11.2010 - 11.2020
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

Associate of Arts - Psychology

Barstow Community College
Barstow, CA
05.2024

Skills

  • Office Administration
  • Word Processing
  • Data Entry
  • Information Verification
  • Computer Skills
  • Scheduling and Calendar Management
  • Friendly and Professional
  • Schedule Preparation
  • Appointment Scheduling
  • Flexible Schedule
  • Customer Service
  • Deadline Adherence

Timeline

Maintenance student worker, EOPS student worker

Barstow Community College
10.2023 - Current

Cashier

Chevron Gas Station
01.2021 - 09.2022

Hostess, To-Go, QA, Server and Managers assistant

Chili's Bar and Grill
11.2010 - 11.2020

Associate of Arts - Psychology

Barstow Community College

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Monica McNeil