Monica Medina
Baytown
Summary
Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.
Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Phlebotomist
HCA Houston Healthcare Southeast
05.2024 - Current
- Collected and processed blood samples following established safety protocols.
- Maintained cleanliness and organization of work area to ensure efficient operations.
- Supported patient interactions by explaining procedures to alleviate concerns.
- Adapted quickly to new tools and technologies within a fast-paced environment.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
- Trained new staff on proper testing techniques and workplace safety practices.
- Maintained documentation of project progress, facilitating transparency and accountability among team members.
Phlebotomist
Any Lab Test Now
08.2023 - 05.2024
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Packaged and shipped specimens to central lab daily.
- Organized daily work based on collection priority.
- Managed patient check-in and check-out processes to enhance operational efficiency.
- Communicated effectively with patients regarding test results and follow-up appointments, promoting service satisfaction.
- Trained new front desk staff on office protocols and software applications to ensure consistent performance standards.
- Managed multi-line phone system and pleasantly greeted patients.
- Conducted drug testing procedures to ensure compliance with industry regulations.
Cashier
Michaels Craft Store
06.2021 - 01.2022
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with inquiries, providing product information and support.
- Trained new cashiers on store policies, procedures, and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs.
Crew Member
Chipotle
04.2020 - 11.2020
- Delivered exceptional customer service by engaging with patrons and addressing inquiries promptly.
- Assisted in training new crew members on standard operating procedures and best practices.
- Monitored inventory levels, restocked supplies, and reported shortages to management proactively.
- Ensured compliance with food safety regulations through regular sanitation practices and checks.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Associate of Science - Natural Science Associates
San Jacinto College
Pasadena, TX05-2026
High School Diploma -
Goose Creek Memorial High School
Baytown, TX05-2023
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Butterfly needle technique
- Data entry
- Specimen preparation
- Paperwork processing
- Pediatric phlebotomy
- Geriatric phlebotomy
Certification
- Basic Life Support Certification: American Red Cross
- Phlebotomy Certification Of Completion: Launch Point
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Phlebotomist
HCA Houston Healthcare Southeast
05.2024 - Current
Phlebotomist
Any Lab Test Now
08.2023 - 05.2024
Cashier
Michaels Craft Store
06.2021 - 01.2022
Crew Member
Chipotle
04.2020 - 11.2020
Associate of Science - Natural Science Associates
San Jacinto College
High School Diploma -
Goose Creek Memorial High School