Monica Mendoza
Summary
Results-oriented Emergency Room Registered Nurse with expertise in patient transfer coordination, triage assessment, and multidisciplinary teamwork. Committed to enhancing patient safety protocols and ensuring high-quality patient care.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Clinical Operations Supervisor
AD East Houston Hospital & Clinics
Houston, Texas
05.2026 - Current
- Promoted teamwork among staff members by providing support, resources and recognition for a job well done.
- Oversaw daily operations including scheduling shifts, assigning tasks, monitoring workflow .
- Collaborated with other departments within the facility to coordinate interdisciplinary care plans for patients.
- Managed patient admission and discharge processes efficiently and compassionately.
- Conducted regular rounds to monitor patient conditions and address concerns promptly.
- Coordinated safe and efficient patient transfers between healthcare facilities.
- Directed emergency response and crisis interventions.
- Performed point of care laboratory tests such as urinalysis, blood tests.
ED Registered Nurse
AD-East Houston Hospital & Clinics
Houston, Texas
06.2025 - Current
- Provided direct patient care in an emergency room setting including triage, assessment, stabilization, and monitoring of patients.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Performed diagnostic tests, administered medications, and provided treatments according to physicians' orders.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
- Maintained accurate patient records using electronic health record systems.
Emergency Center Nurse Clinician
Harris Health Ben Taub Hospital
Houston, Texas
06.2020 - 06.2025
- Provided emergency care to diverse patient populations in high-pressure environments.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Collaborated with multidisciplinary team members to ensure optimal patient outcomes.
- Supported criminal inquiries by reporting injuries and completing evidence collection kits.
- Maintained open and clear communication with physicians to coordinate effective patient care.
- Assisted physicians with medical procedures such as intubation, central line insertion, chest tube placement.
- Managed patient triage, prioritizing care based on severity of condition and available resources.
Education
Bachelor of Science - Nursing
The University of Texas At Arlington
Arlington, TX12-2019
Associate of Science - Nursing
San Jacinto College
Pasadena, TX05-2017
Skills
- Clinical operations management
- Triage management
- Patient transfer
- Discharge planning
- EMR / EHR
- Multidisciplinary teamwork
- Quality improvement initiatives
- Operational strategy development
- Clinical leadership training
- Patient safety protocols
- Adaptability to change
- Stress response
Certification
- Registered Nurse- Texas Board of Nursing, Issued July 2017
- TNCC Trauma Nursing Core Course- Emergency Nurses Association, Expires 01/2029
- ACLS Advanced Cardiovascular Life Support- American Heart Association, Expires 05/2027
- PALS Pediatric Advanced Life Support- American Heart Association, Expires 01/2027
- BLS Basic Life Support- American Heart Association, Expires 07/2028
Timeline
Clinical Operations Supervisor
AD East Houston Hospital & Clinics
05.2026 - Current
ED Registered Nurse
AD-East Houston Hospital & Clinics
06.2025 - Current
Emergency Center Nurse Clinician
Harris Health Ben Taub Hospital
06.2020 - 06.2025
Bachelor of Science - Nursing
The University of Texas At Arlington
Associate of Science - Nursing
San Jacinto College