Monica Merced
Publix
Tampa,FL
2027
years of professional experience
Dedicated deli associate with a strong focus on customer satisfaction, team leadership, and attention to detail. Proven ability to enhance service quality and streamline operations in a fast-paced environment.
Work History
Apparel Team Lead
- Oversaw daily tasks of apparel department by maintaining stock levels and organizing visual displays.
- Supported team members with product knowledge and enhanced customer service skills.
- Assisted management in executing promotional campaigns for seasonal products.
- Reviewed sales data to detect patterns and modify inventory for improved profitability.
- Addressed customer questions and concerns to improve the shopping experience in apparel section.
- Coordinated communication among departments to optimize processes and enhance operational efficiency.
- Handled daily operations including opening and closing tasks, cash management, and employee scheduling.
- Delivered excellent customer service by welcoming and assisting shoppers.
- Followed company procedures to receive, unpack, and organize merchandise, restock shelves, and create displays.
Full Time Deli Associate
4 Years 4 Months- Prepared and sliced deli meats and cheeses to meet customer specifications.
- Maintained cleanliness and organization of deli display cases, ensuring compliance with health standards.
- Assisted customers with product selection, providing recommendations based on preferences.
- Operated slicers and other equipment safely, following all safety protocols.
- Collaborated with team members to ensure timely service during peak hours.
- Monitored inventory levels, restocking products as needed to maintain availability.
- Trained new associates on deli operations and customer service best practices.
- Implemented efficiency improvements in workflow, enhancing overall service speed and quality.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
Stay at Home Parent
16 Years 3 Months- Managed daily schedules and routines to ensure efficient household operations.
- Developed and implemented educational activities to promote child development and learning.
- Coordinated family logistics, including appointments, transportation, and meal planning.
- Cultivated a nurturing environment that encouraged creativity and emotional well-being.
- Adapted parenting strategies based on individual children's needs and developmental stages.
- Oversaw budgeting for household expenses, ensuring financial stability through careful planning.
- Monitored children's activities to verify safety and wellbeing.
- Implemented daily routines and activities to stimulate and engage children.
Education
High School Diploma
Skills
Store operations
Brand awareness
Fashion trend analysis
Willingness to learn
Multitasking and prioritizing
Attention to detail
Problem-solving abilities
Multitasking Abilities
Customer satisfaction
Excellent communication
Team leadership
Team building and motivation
Timeline
Full Time Deli Associate
Publix
03.2022 - 07.2026Read More
Stay at Home Parent
Self
01.2000 - 04.2016Read More
Apparel Team Lead
Walmart
Read More
Leto High School
High School Diploma
Read More