Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Monica Milla

Dublin,OH

Summary

Dedicated and compassionate Registered Nurse with a progressive career history in direct patient care, triage and care coordination in fast-paced hospital ERs. Remains calm under pressure and skillfully handle unruly patients, dangerous situations and high-stress environments. Adept at developing strong relationships with patients and families through empathetic communication skills, respectful attitude and excellent customer service skills. Committed to maintaining confidentiality at all times.

Attentive Psychiatric Staff Nurse composed and polished even in high-stress situations. Collaborative leader and team player willing to pitch in and assist with any task. Dedicated to coaching and training other health team personnel.

Overview

19
19
years of professional experience
1
1
Certification

Work History

RN

Snohomish county Jail
Everett, WA
01.2025 - Current
  • Evaluated progress of patients throughout the detoxification process and adjusted treatments accordingly.
  • Assisted in crisis intervention when necessary.
  • Participated in research studies related to addiction medicine.
  • Adapted nursing practice according to changes in regulations or standards of care related to addiction treatment services.
  • Collaborated with physicians, psychiatrists, social workers, counselors, and other healthcare professionals to develop individualized treatment plans for each patient.
  • Assessed patients for risk of withdrawal symptoms and provided appropriate interventions.
  • Monitored vital signs to ensure patient safety during detoxification process.
  • Maintained accurate records of patient care including assessments, treatments, medications administered, progress notes.

RN

Western State Hospital
Lakewood, WA
12.2023 - 10.2024
  • Administered medications according to physician orders.
  • Assisted in developing individual rehabilitation plans for clients based on their needs.
  • Provided comprehensive care to patients suffering from mental health issues.
  • Instructed individuals on how to cope with their mental health conditions through lifestyle changes, such as diet or exercise regimens.
  • Maintained accurate documentation of patient care services provided in accordance with agency policy and procedures.
  • Supported the development of therapeutic relationships between clients and providers.
  • Collaborated with other healthcare professionals to develop individualized treatment plans.
  • Assisted with crisis intervention when needed.
  • Performed physical and mental assessments of psychiatric patients.
  • Participated in interdisciplinary team meetings to discuss treatment plans and goals for each patient.
  • Assessed client responses to medication regimes and reported any adverse reactions.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.

Detox Registered Nurse

Snohomish County Jail
Everett, WA
08.2023 - 11.2023
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Interpreted and evaluated diagnostic tests to identify and assess patient's condition.

Charge Registered Nurse

Colorado Mental Health Institute at Pueblo
Pueblo, CO
01.2023 - 07.2023
  • Collaborated with physicians and nursing staff to deliver quality care.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
  • Trained other nurses on patient care and daily tasks, supporting growth and professional development.
  • Recorded patient condition, vital signs, recovery progress and medication side effects.
  • Monitored implementation of care plans for entire unit.
  • Distributed assignments to RNs, LPNs and resident advisors, guided work and delivered training to promote proper care standards for patients.
  • Collaborated with multidisciplinary healthcare specialists to devise, implement and modify plans of care defining patient outcome goals
  • Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
  • Developed appropriate policies for identification of medically-related social and emotional needs of clients.
  • Monitored patients prescribed psychotropic medications to assess medications' effectiveness and side effects.
  • Handled vital sign monitoring, medication administration and patient behavior assessments.
  • Documented all medications administered to mental health patients, following instructions from physicians and healthcare providers.
  • Served as lead clinician for patients with bipolar, depression, anxiety and personality disorders.
  • Tracked client movement on and off unit by documenting times and destinations of clients.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.

Behavioral Health RN

Eastern State Hospital
Medical Lake, WA
05.2022 - 11.2022
  • Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
  • Developed appropriate policies for identification of medically-related social and emotional needs of clients.
  • Handled vital sign monitoring, medication administration and patient behavior assessments.
  • Documented all medications administered to mental health patients, following instructions from physicians and healthcare providers.
  • Monitored patients prescribed psychotropic medications to assess medications' effectiveness and side effects.
  • Collaborated with prescribing professionals to get patients necessary medications.
  • Tracked client movement on and off unit by documenting times and destinations of clients.
  • Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.

Director of Nursing

Recovery Works Columbus
Columbus , OH
05.2021 - 10.2022
  • Assessed competency of clinical staff to promote quality, continuity and safety.
  • Oversaw new nursing employee orientation process, including explanation of personnel policies and individual duties.
  • Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
  • Implemented changes needed to correct deficiencies found during government inspections.
  • Monitored development, implementation and updates of individualized care plans.
  • Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.
  • Reviewed daily documentation of dispensing of controlled substances, immediately noting any discrepancies from shift to shift.
  • Budgeted, managed and scheduled staff of 15 nurses, fostering environment supportive of both nursing staff and patients.
  • Restructured patient satisfaction surveys to cover every step of patient journey to understand what matters most to every patient.
  • Communicated with patients with compassion while keeping medical information private.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Led and motivated 15 employees through supervision, training and coaching on duties and daily operational activities.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Initiated training and education programs for supporting healthcare staff.
  • Directed daily operations at facility caring for more than 60 individuals.
  • Collaborated with Quality Team to develop outcomes statistics.
  • Ordered all supplies needed for pharmacy and kept tabs on inventory levels.
  • Solicited medical history information from patients to provide best and most effective medical advice.

RN, Emergency Department

SnapNurse
Fresno, CA
02.2022 - 03.2022
  • Participated in bedside reporting and handoff at change of shift and for patient transfers.
  • Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
  • Monitored and managed various treatment and care interventions.
  • Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
  • Updated physicians on patient test results and assisted in developing care plans.
  • Documented nursing intervention and patient and family responses accurately and in compliance with hospital policies.
  • Monitored and recorded patient condition, vital signs, recovery progress, and medication side effects.
  • Held interviews with patients to hear concerns, gather health history and understand objectives.
  • Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.

Registered Nurse, Emergency Department

Kettering Health Network - Hospital
Piqua, OH
01.2020 - 01.2022
  • Participated in bedside reporting and handoff at change of shift and for patient transfers.
  • Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
  • Monitored and recorded patient condition, vital signs, recovery progress, and medication side effects.
  • Prioritized nursing tasks and assignments and accurately reported patient status.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Administered medications, tracked dosages, and documented patient conditions.
  • Monitored and managed various treatment and care interventions.

Nurse Manager

Columbus Springs Dublin Psychiatric Hospital
Dublin, OH
05.2020 - 05.2021
  • Managed performance of 101-person nursing staff, reviewing task completion, prioritization and report quality.
  • Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
  • Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
  • Evaluated patient needs and preferences to build and update tailored treatment plans.
  • Supervised nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
  • Performed management activities, including interviewing, hiring, disciplinary actions and dismissals.
  • Monitored staff performance and provided coaching and formal counseling to staff as needed.
  • Provided case management, milieu management and emergency intervention.
  • Provided strong leadership and guidance to nurses.
  • Mentored and coached nursing staff, listening to concerns and providing counsel.
  • Established and maintained positive relationships with residents, physicians, hospital staff, patients and families.
  • Collaborated with department managers to correct problems and improve services.
  • Established rapport with medical and clinical staff and administration.
  • Assessed performance of nursing staff and built educational initiatives to enhance competency of teams and individual professionals at clinical and operational levels.

RN Supervisor

Columbus Springs Dublin Psychiatric Hospital
Dublin, OH
09.2017 - 05.2020
  • Monitored infection control and critical incidents and made changes and improvements to processes where necessary.
  • Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
  • Partnered with organizational and unit leaders to devise QA/QI initiatives, continuously improving delivery of care, patient outcomes and overall services.
  • Coordinated and led in-services to facilitate nursing leadership development and career growth.
  • Monitored and managed various treatment and care interventions.
  • Updated physicians on patient test results and assisted in developing care plans.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Administered medications, tracked dosages and documented patient conditions.
  • Supervised nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
  • Treated patients suffering from chronic and acute medical concerns, including asthma, seizure disorders and pneumonia.
  • Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Prioritized nursing tasks and assignments and accurately reported patient status.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
  • Improved patient outcomes and quality of care by determining and suggesting changes to processes.
  • Developed and adapted individualized treatment plans according to patient recovery goals.
  • Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.

RN Staff Nurse

Columbus Springs Dublin Psychiatric Hospital
Dublin, OH
08.2014 - 09.2019
  • Reviewed physician orders and administered therapies, treatments and medications.
  • Explained treatment procedures, medication risks, special diets and physician instructions to patients.
  • Reviewed physician orders and participated in medication management to optimize patient safety.
  • Maintained reports to provide oncoming shift with full patient status.
  • Collaborated with interdisciplinary healthcare professionals to create, implement and adapt individualized care plans.
  • Prioritized patient care assignments based on patient conditions to achieve optimal outcomes.
  • Facilitated strategic goals aimed at increasing satisfaction and improving outcomes through compassionate, precise and high-quality nursing care.
  • Answered patient questions and provided take-home materials for further information.
  • Monitored and educated nursing students and externs on proper care procedures and prioritization strategies.
  • Developed care plans complete with effective nursing measures to improve patients' mental and physical health.
  • Evaluated patients to develop and update treatment plans while anticipating day-to-day needs.
  • Monitored patients prescribed psychotropic medications to assess medications' effectiveness and side effects.
  • Discussed non-medical techniques such as yoga and meditation to help patients alleviate depression and anxiety.
  • Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.
  • Conducted independent risk assessment for self-directed violence, analyzing risk factors, protective factors, mental status and current triggers.
  • Developed collaborative safety plan with patient and family to prepare for discharge.
  • Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
  • Educated patients, families and caregivers on diagnosis, treatment and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
  • Created safe and supportive therapeutic milieu to promote recovery.
  • Participated in root cause analysis for concerning patient behaviors to prevent acts of furtherance on inpatient unit.
  • Administered medications, adhering to medication schedules and making adjustments commensurate with patients' condition and response.
  • Implemented evidence-based and best practice problem-solving interventions to establish protective measures for suicide prevention and self-harm.
  • Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Collaborated with treatment and service providers using interprofessional interdisciplinary team approach for continuity of care.
  • Collaborated with prescribing professionals to get patients necessary medications.

LPN

Gentlebrook
West Layafette, OH
05.2006 - 08.2014
  • Collected and documented vital signs to track current patient conditions.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Answered patient and family questions to educate on optimal treatment procedures.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Assisted physicians with examinations and patient scans during diagnostic processes.
  • Started, monitored and managed intravenous medication to stabilize patient heart and blood pressure.

Education

Associate of Science - Nursing

Central Ohio Technical College
Newark, OH
03.2006

Skills

  • Multidisciplinary team collaboration
  • Recruiting and hiring
  • Staff supervision
  • Personnel management
  • Schedule management
  • Patient safety
  • Records management
  • Facility oversight
  • Quality assurance controls
  • Accreditation coordination
  • Accreditation support
  • Healthcare delivery
  • Acute and rehabilitative care
  • Records maintenance
  • Patient Monitoring
  • Creative Problem Solving
  • Accurate Documentation
  • Patient Condition Monitoring
  • Blood Draw and Sample Collection
  • Attention to Detail
  • De-escalation Techniques
  • Active Listening
  • Suicide Prevention
  • Nursing Unit Collaboration
  • Discharge Plan Development
  • Verbal and Written Communication
  • Addiction Treatment
  • Chemical Dependency Care
  • Emergency Medical Administration

Certification

  • Licensed CPR instructor AHA BLS - 2017
  • BLS Training - 2024
  • CPI Training - 2024

Timeline

RN

Snohomish county Jail
01.2025 - Current

RN

Western State Hospital
12.2023 - 10.2024

Detox Registered Nurse

Snohomish County Jail
08.2023 - 11.2023

Charge Registered Nurse

Colorado Mental Health Institute at Pueblo
01.2023 - 07.2023

Behavioral Health RN

Eastern State Hospital
05.2022 - 11.2022

RN, Emergency Department

SnapNurse
02.2022 - 03.2022

Director of Nursing

Recovery Works Columbus
05.2021 - 10.2022

Nurse Manager

Columbus Springs Dublin Psychiatric Hospital
05.2020 - 05.2021

Registered Nurse, Emergency Department

Kettering Health Network - Hospital
01.2020 - 01.2022

RN Supervisor

Columbus Springs Dublin Psychiatric Hospital
09.2017 - 05.2020

RN Staff Nurse

Columbus Springs Dublin Psychiatric Hospital
08.2014 - 09.2019

LPN

Gentlebrook
05.2006 - 08.2014

Associate of Science - Nursing

Central Ohio Technical College

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Monica Milla