Monica Montemayor
Phlebotomist III Float/Class A Barber
Rosenberg,TX
Summary
Highly motivated and organized professional with a passion for the barbering industry. Three years of experience as a Class A Barber. Extensive background in administrative, secretarial, and customer service roles, as well as valuable expertise in the medical field as a Phlebotomist Float III. Known for resourcefulness and problem-solving skills. Confident that abilities and experience would be a valuable asset to your team. Eager to contribute to company's success. Open to discussing how qualifications align with your needs. Please feel free to reach out at (832)471-7151 with any questions. Thank you for your time and consideration.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Examiner
Medical Profiles Inc.
01.2025 - Current
- Maintained up-to-date knowledge on industry trends, adapting examination techniques as necessary to ensure continued success in identifying potential risks or issues within claims submissions.
- Reduced fraudulent claims, identifying discrepancies in patient records and verifying diagnoses through comprehensive research.
- Evaluated medical treatment plans for cost effectiveness, recommending alternative options when appropriate to control expenses.
- Enhanced claim processing efficiency by meticulously reviewing medical records and insurance policy details.
- Organized daily work based on collection priority.
- Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
- Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
Class A Barber
El Guerreros Barbershop
12.2015 - 11.2023
- Provides customers with barbering services: Cuts, shapes, trims and tapers hair, using clippers, comb, blow-out gun and scissors
- Applies lather and shaves beard or shapes hair contour on temple and neck, using razor
- Performs other tonsorial services, such as applying hairdressing or lotions, dyeing, shampooing or styling hair
- Records of service charge on ticket or receives payment
- Sanitize work area and work tools
- Order supplies
- May sell lotions, tonics or other cosmetic supplies
Phlebotomist/Floater III
Quest Diagnostics
06.2014 - 11.2023
- Assigned a territory to cover phlebotomist duties within a Patient Service Center, doctor's office, or as business needs dictate
- Draw quality blood samples from patients and prepares those specimens for lab testing
- Collect specimens according to established procedures
- This includes, but not limited to: drug screens, biometric screening and insurance exams
- Enter billing information and collect payment when required
- Will be required to coach, mentor, instruct, and be a resource advisor for new employees, as well as be the point of contact to staff on site and provide regular input to the group lead or supervisor
- Travel to additional doctor's office or Patient Service Center sites when needed
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Education
Some College - Phlebotomy
WCJC
Richmond, TX01.2003
Skills
- Medical Office Experience
- Medical Terminology
- Laboratory Experience
- Driving
- Insurance Verification
- Hair Styling
- Anatomy Knowledge
- Medical Records
- Hospital Experience
- Patient Care
- Clerical Experience
- HIPAA
- Nail Care
- Venipuncture
- Problem solving
- Communication skills
- Money Management
- Data entry
- Secretary work
- Surgery
- EMR systems
- Sales
Certification
- Certified Phlebotomy Technician
- Barbering License
Languages
Spanish
Professional Working
Timeline
Medical Examiner
Medical Profiles Inc.
01.2025 - Current
Class A Barber
El Guerreros Barbershop
12.2015 - 11.2023
Phlebotomist/Floater III
Quest Diagnostics
06.2014 - 11.2023
Some College - Phlebotomy
WCJC
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