Hi, I’m
MONICA MORA
Smyrna,GA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Effective leader experienced in marketing small to medium sized businesses to ideal audiences via social media. Experienced in managing B2C relationships with a multitude of skills regarding digital media. Liaison between client and team to effectively execute and deliver successful campaigns. Developed strong strategies to grow small to medium sized business online in addition to growing in communities.
Overview
12
years of professional experience
1
Certification
Work History
Mazdi
Executive Account Manager
01.2022 - Current
Job overview
- Responsible for developing strong connections with current and future clients
- Directly represent and communicate on behalf of Mazdi.
RoseBerry Media
Owner & Founder
01.2016 - 01.2022
Job overview
- Responsible for building an immense social presence for over fifty companies in the Southeastern United States
- Consistently delivered results and prepared presentations for multiple businesses to show metrics in how clients could improve their outreach via business-to-customer direct marketing and business-to-business communication
- Balanced over 10 different businesses at a time and was responsible for organizing content creation.
SuCasa
Business Development Director
01.2014 - 01.2016
Job overview
- Played a crucial role in establishing a market place for Spanish-speaking homebuyers
- Generating new sales leads, negotiating client pricing, and forecasting sales revenue, SuCasa exploded in growth and promoted equity amongst homebuyers by giving Hispanic buyers an edge who didn't speak English.
AllState Insurance
Risk Management
01.2012 - 01.2014
Job overview
- Developed professional relationships with industry leaders to drive continuous business to the agency
- Responsible for in office sales along with outside office sales.
Education
University of West GeorgiaCarrolton, GA
Bachelors of Fine Arts
01.2012
Harrison High School
General Diploma
01.2009
Skills
- Bilingual in English/Spanish
- Project Management
- Public Speaking
- Community Outreach
- Business Consulting
- Team Building
- Hospitality Management
- Time Management
- Active Listening
- Reading Comprehension
- Directing Operations
- Social Media Marketing Proficiency
- Instagram Reel Creation
- TikTok Creation
- Customer Service
Certification
- National Association of Sales NASP Certified Professional Sales Person CPSP, Bloomingfield, MI, 2021
- Certified Makeup Artist, Industry Makeup Academy, 2017-Present
- Certified Body Sculptor, Glowism Aesthetics, 2021-Present
- Certified Lash Technician, K Lombardi, 2018-Present
- Licensed Insurance Sales Professional, State of Georgia, 2013-2016
References
- Mari Geier, Founder & CEO, Clean It Up Foods, Inc, (404) 345-2741, mari@lunacbd.com
- Barbara Reichick, Realtor/Marketing Client, (404) 423-9899, barbarareichick@dorseyalston.com
- Noemi Benitez, General Manager, La Cocina Mexican Restaurants, (678) 789-9619, noemi@mylacocina.com
Volunteer Experience
- Devereux Advanced Behavioral Health, Kennesaw, Georgia, Board Member & Event Coordinator, 2014, 2015, 2016, 2017, 2018, 2019
- National Association of Hispanic Real Estate Professionals, San Diego, California, Board Member, 2014, 2015, 2016
- University of West Georgia, Carrolton, Georgia, Townsend Performing Arts Center Marketing Team, 2009, 2010, 2011, 2012
- Calvary Children's Home, Powder Springs, Georgia, Landscaper, 2010
- Alpha Psi Omega National Theatre Honor Society, Carrolton, Georgia, Secretary, 2009, 2010, 2011, 2012
Timeline
Executive Account Manager
Mazdi
01.2022 - Current
Owner & Founder
RoseBerry Media
01.2016 - 01.2022
Business Development Director
SuCasa
01.2014 - 01.2016
Risk Management
AllState Insurance
01.2012 - 01.2014
University of West Georgia
Bachelors of Fine Arts
Harrison High School
General Diploma
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