Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Monica Mortag

Tempe,Arizona

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Barista Shift Supervisor

Bikini Beans Espresso
Tempe, Arizona
12.2023 - Current
  • Ensured cleanliness and inventory sufficiency of the workspace while on duty
  • Oversaw training of new baristas in beverage techniques, customer service, cash handling, and safety regulations
  • Processed transactions maintaining precise cash management
  • Addressed customer issues with professionalism and courtesy
  • Prepared equipment for operational readiness
  • Accounted for end-of-shift cash counts

Sales Associate

Journeys Shoe Store
Scottsdale, Arizona
10.2023 - 03.2024
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Organized stockroom shelves according to size, color or style.
  • Formulated marketing plans to boost sales figures
  • Aligned efforts with sales peers to exceed quotas

Executive Assistant

Privato
Dallas, TX
02.2023 - 10.2023
  • Coordinated executive team's appointments, meetings, and travel plans.
  • Handled classified operational files with utmost discretion.
  • Drafted reports, presentations, agendas, and minutes for executive staff
  • Created efficient filing systems allowing easy information retrieval
  • Ensured timely responses to all incoming emails

Server

Casablanca
Milwaukee, WI
04.2023 - 09.2023
  • Stayed informed about preparation techniques for menu items
  • Processed customer orders with precision and efficiency
  • Served each guest courteously, quickly, and efficiently
  • Worked alongside restaurant team for seamless operations

Education

Some College (No Degree) - Nursing

Arizona College of Nursing
Tempe, AZ
08-2027

Skills

  • Sales Promotion
  • Cash Handling Accuracy
  • Scheduling Coordination
  • Product Upselling
  • Menu development
  • Barista Training

References

References available upon request.

Timeline

Barista Shift Supervisor

Bikini Beans Espresso
12.2023 - Current

Sales Associate

Journeys Shoe Store
10.2023 - 03.2024

Server

Casablanca
04.2023 - 09.2023

Executive Assistant

Privato
02.2023 - 10.2023

Some College (No Degree) - Nursing

Arizona College of Nursing

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Monica Mortag