Career advancementFlexible work hoursHealthcare benefitsWork-life balance
Dynamic professional with a strong background in supervising barista operations. Adept at implementing strategies that improve workflow and customer satisfaction. Eager to leverage expertise in time management and multi-tasking to enhance service outcomes.
10
years of professional experience
Work History
Barista Shift Supervisor
7 Years 6 Months
STARBUCKS COFFEE COMPANY - Mililani Town, HI | 09.2018 - 03.2026
Trained and mentored new baristas on beverage preparation and customer engagement techniques.
Implemented strategies to enhance team productivity during peak hours without sacrificing service quality.
Supervised daily operations, ensuring high-quality customer service and efficient workflow.
Monitored inventory levels, placing orders to maintain stock and minimize waste effectively.
Developed and maintained positive relationships with customers, fostering loyalty through exceptional service experiences.
Analyzed sales trends to identify opportunities for promotions and menu adjustments based on customer preferences.
Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
Take-Out Server
1 Year 6 Months
California Pizza Kitchen - Mililani Town, HI | 03.2017 - 09.2018
Streamlined order processing system, reducing wait times and enhancing overall customer experience.
Coordinated take-out orders, managing multiple requests while maintaining quality standards.
Trained and mentored new staff on efficient take-out procedures and customer interaction techniques.
Collaborated with kitchen staff to ensure timely preparation and delivery of high-quality meals.
Resolved customer inquiries and complaints promptly, fostering positive dining experiences and repeat business.