Ana Sanchez Chavarria
Houston,TX
Summary
Experienced with team leadership, fostering environment of collaboration and efficiency. Utilizes strong organizational skills to ensure smooth operations and high-quality customer service. Track record of effective communication and conflict resolution, driving team success.
Overview
4
4
years of professional experience
Work History
Barista Shift Supervisor
Starbucks
04.2023 - Current
- Operated espresso machines and equipment to prepare high-quality beverages.
- Assisted in training new baristas on beverage preparation and customer service techniques.
- Monitored inventory levels and communicated restocking needs to management.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
Shelf Edge
HEB Grocery Store
10.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Curbside Shopper
HEB Grocery Store
03.2022 - 10.2022
- Optimized order fulfillment process by efficiently selecting and packing customer grocery items.
- Ensured accuracy in picking orders through meticulous attention to detail and product knowledge.
- Collaborated with team members to manage inventory levels and minimize stock discrepancies.
- Streamlined communication with customers regarding order status and delivery timelines.
Cashier
La Madeleine
07.2021 - 03.2022
- Maintained accurate cash drawer and balanced at end of shifts.
- Processed customer transactions efficiently using point-of-sale systems.
- Collaborated with team members to optimize checkout procedures and reduce wait times.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Westfield High School
Houston, TXSkills
- Cleanliness maintenance
- Barista training
- Cash handling accuracy
- Drink preparation speed
- Adaptability to change
- Supply ordering
- Food safety compliance
- Cash handling
- Managed invoices
- Inventory management
- Team leadership
Languages
Spanish
Native or Bilingual
Timeline
Shelf Edge
HEB Grocery Store
10.2023 - 01.2024
Barista Shift Supervisor
Starbucks
04.2023 - Current
Curbside Shopper
HEB Grocery Store
03.2022 - 10.2022
Cashier
La Madeleine
07.2021 - 03.2022
High School Diploma -
Westfield High School