Monica M Reed
Rosharon,Texas
Summary
Dedicated healthcare provider with expertise in mental health support and crisis prevention. Proven skills in case management and a strong background in criminal justice. Committed to delivering empathetic care and contributing to a collaborative team environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Case Manager - (Family Violence)
Bay Area Turning Point
Webster, Texas
09.2024 - 09.2025
- Developed individualized treatment plans in collaboration with clients and families.
- Facilitated support groups focusing on coping strategies and mental health education.
- Complete assessments, intakes, and monitor client behavior, mental status, and vital signs.
- Monitor patient behavior, emotional status, and safety, reporting changes to nursing and clinical staff.
- Develop service plans with clients, and monitor progress toward goals related to housing, employment, education, and overall well-being.
- Advocated for client rights and access to mental health services in various settings.
- Conducted client assessments to determine needs and develop service plans.
HCS Case Manager - (Mental Health)
Vita Living Inc
Houston, Texas
10.2021 - 05.2025
- Conduct intake assessments and psychosocial evaluations to determine client needs, goals, and service eligibility.
- Develop and implement individualized treatment/service plans in collaboration with clients and interdisciplinary teams.
- Provided crisis intervention and conflict resolution for clients in distress.
- Maintained accurate client records and documentation in compliance with regulations.
- Maintain a safe, therapeutic, and trauma-informed environment on the unit.
- Assist with admitting, orienting, and discharging patients according to facility protocols.
- Assist with activities of daily living (ADLs), including hygiene, meals, and mobility, when needed.
- Perform routine safety checks, including Q15 observations, 1:1 monitoring, suicide precautions, and high-risk watch assignments, also monitored patient behavior and changes.
- Maintained patient records and documented observations accurately.
- Administered medications as prescribed by physicians and monitored patient reactions to treatments.
Program Coordinator/Suicide Prevention
Harris County Veteran Services
Houston, Texas
05.2023 - 04.2024
- Develop treatment plans, goals for veterans, also respond to veterans in crisis.
- Administered psychosocial interventions such as cognitive behavioral therapy, dialectical behavior therapy, motivational interviewing techniques.
- Complete baseline mental health assessments, complete psycho-social assessment.
- Coordinate housing, employment, training, and mental health programs.
- Participate in crisis stabilization efforts, de-escalation, and rapid response during behavioral emergencies.
- Provide compassionate, trauma-informed care to patients experiencing acute emotional distress or suicidal crisis.
- Monitored patient behavior in crisis situations to ensure safety and stability.
- Documented patient interactions and progress in electronic health record systems accurately.
- Provided emotional support for clients during times of distress or crisis situations.
Licensed Chemical Dependency Counselor
Trade it in | Substance Use & Mental Health Counseling
Houston, Texas
09.2019 - 02.2024
- Knowledge of corrections environments, reentry challenges, and community-supervision requirements.
- Facilitate individual and group counseling sessions using evidence-based practices such as CBT, MI, trauma-informed care, and relapse-prevention strategies.
- Maintain confidentiality and adhere to professional boundaries, ethical standards, and regulatory requirements.
- Maintain accurate and timely documentation: progress notes, treatment plans, discharge summaries, urine logs, etc. (consistent with funding, regulatory, and agency standards.)
- Coordinate with parole/probation officers, case managers, and community-based recovery programs to ensure continuity of care and compliance with supervision requirements.
- Maintain accurate, confidential, and timely documentation in accordance with state licensing rules, ethical guidelines, and program standards.
- Conducting individual and group counseling sessions for clients with substance use disorders.
Behavior Intervention Specialist
DEVEREUX TREATMENT NETWORK
League City, TX
06.2014 - 08.2018
- Observe and monitor patients' behavior and affect; report concerns to clinical staff.
- Monitor adolescents/adults with Autism, Severe IDD, Bipolar D/O, Depression, and Schizophrenia D/O.
- Implement individualized behavior intervention plans (BIPs) and therapeutic strategies.
- Assist in the prevention and de-escalation of aggressive or self-injurious behavior, using non-violent crisis intervention techniques.
- Utilize trauma-informed care approaches and always maintain therapeutic boundaries.
- Provide 1:1 or close observation for high-risk patients (suicidal ideation, aggression, elopement risk, etc.).
- Assist with activities of daily living (ADLs).
- Monitored client progress and adjusted interventions based on observations.
- Provided crisis intervention support during high-stress situations for clients.
Patient Care Technician
Physician Associates Park Plaza
Houston, TX
07.2012 - 05.2014
- Monitored vital signs and reported changes to healthcare team.
- Recorded patient information accurately in electronic health records.
- Supported nursing staff in administering treatments and medications.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Provided direct patient care and assistance to healthcare team members.
- Assisted with patient admissions, discharges and transfers.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Restocked units frequently with necessary medical supplies.
Education
Bachelor of Science - Psychology & Criminal Justice/Criminology
University of Houston - Clear Lake Expected
Webster, TX05.2026
Sexual Assault Training/Crisis Intervention: Certification Victim Advocacy Training -
National Alliance on Mental Illness (NAMI)
Houston, TX01.2025
Associate of Science - Licensed Chemical Dependency Counselor Intern
Houston Community College
Houston, TX12.2020
Certified Addictions Professional Applicant (CCJP) -
Texas Certification Board
Lakeway, TX09.2020
Associate of Applied Science - Human Services
Houston Community College - Coleman
Houston, TX05.2019
Skills
- Ethics training
- BLS certification
- Behavioral & Clinical Skills
- Communication (verbal/written)
- Confidentiality/HIPAA
- Risk Management Training (Satori)
- Crisis Management
- Trauma-informed care
Certification
- TMHP CARE SYSTEM
- OSNIUM
- SALESFORCE
- DATTO
- ICAP
References
REFERENCES
References available upon request.
Timeline
Case Manager - (Family Violence)
Bay Area Turning Point
09.2024 - 09.2025
Program Coordinator/Suicide Prevention
Harris County Veteran Services
05.2023 - 04.2024
HCS Case Manager - (Mental Health)
Vita Living Inc
10.2021 - 05.2025
Licensed Chemical Dependency Counselor
Trade it in | Substance Use & Mental Health Counseling
09.2019 - 02.2024
Behavior Intervention Specialist
DEVEREUX TREATMENT NETWORK
06.2014 - 08.2018
Patient Care Technician
Physician Associates Park Plaza
07.2012 - 05.2014
Bachelor of Science - Psychology & Criminal Justice/Criminology
University of Houston - Clear Lake Expected
Sexual Assault Training/Crisis Intervention: Certification Victim Advocacy Training -
National Alliance on Mental Illness (NAMI)
Associate of Science - Licensed Chemical Dependency Counselor Intern
Houston Community College
Certified Addictions Professional Applicant (CCJP) -
Texas Certification Board
Associate of Applied Science - Human Services
Houston Community College - Coleman