Monica Muete
Woodside,NY
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Compassionate professional focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.
Overview
13
13
years of professional experience
1998
1998
years of post-secondary education
Work History
Hha
Unicare Home Health Care
Brooklyn, New York
12.2024 - Current
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored patients' vital signs and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance patient well-being.
- Administered prescribed medications according to healthcare plans and schedules.
- Maintained a clean and safe environment for patients through regular housekeeping tasks.
- Documented patient observations and care provided in daily logs accurately.
- Communicated effectively with families regarding patient care updates and needs.
- Collaborated with multidisciplinary teams to coordinate comprehensive patient care plans.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Prepared meals and snacks according to prescribed diets.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Improved patient outlook and daily living through compassionate care.
Limpieza
Balthazar restaurant
Manhattan, New York
06.2024 - 09.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
General Manager
Son borikua bar
Bogota, DC
01.2017 - 09.2022
- Oversaw daily operations and ensured compliance with health regulations.
- Managed staff recruitment, training, and performance evaluations.
- Developed and implemented marketing strategies to attract customers.
- Coordinated inventory management and supplier relations for smooth operations.
- Monitored financial performance and controlled expenses effectively.
- Led team meetings to communicate goals and enhance collaboration.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Established and maintained effective communication with staff members to ensure efficient operations.
Property Manager
Mini marked stiibb
Bogota, Dc
10.2012 - 09.2022
- Managed daily operations of retail property to ensure smooth functioning.
- Coordinated tenant communications to address requests and resolve issues.
- Oversaw maintenance schedules and repairs to uphold property standards.
- Conducted regular property inspections to identify necessary improvements.
- Maintained financial records for budgeting and expense tracking purposes.
- Developed marketing strategies to promote available rental spaces efficiently.
- Collaborated with vendors and contractors for service delivery and project completion.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Education
Isidro Molina
Bogota , DcSkills
- Patient care
- Medication administration
- Vital sign monitoring
- Health documentation
- Daily living assistance
- Care plan coordination
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Effective communication
- Emotional support
- Problem solving
- Attention to detail
- Safety compliance
Languages
Spanish
Professional
Timeline
Hha
Unicare Home Health Care
12.2024 - Current
Limpieza
Balthazar restaurant
06.2024 - 09.2025
General Manager
Son borikua bar
01.2017 - 09.2022
Property Manager
Mini marked stiibb
10.2012 - 09.2022
Isidro Molina
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