Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monica N. Hobson

Jackson,USA

Summary

Professional coordinator with strong organizational and communication skills, ready to excel in managing center operations. Proven ability to foster team collaboration and adapt to changing needs, ensuring seamless workflows and optimal results. Skilled in schedule management, resource allocation, and conflict resolution with focus on efficiency and reliability.

Overview

27
27
years of professional experience

Work History

Community Center Coordinator

City of Jackson
11.2016 - Current
  • Entered data, generated reports, and produced tracking documents.
  • Ensured compliance with local regulations and requirements pertaining to licensing or permits related to facility use or programming.
  • Coordinated with external vendors to secure necessary resources for events, ensuring timely delivery and cost-effective solutions.
  • Enhanced program efficiency by streamlining administrative processes and implementing new organizational systems.
  • Increased participant satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Established policies and procedures for the center, creating a consistent framework for staff members to follow.
  • Provided support to staff members through training and guidance on center policies, procedures, and best practices.
  • Developed strong relationships with community partners to enhance collaboration opportunities and expand program reach.
  • Supervised and trained employees with the mayor summer youth program and the senior aide work program.

Secretary

City of Jackson
01.2009 - 11.2016
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Supervised summer youth employees. Delegated task and did weekly payroll.


Administrative Assistant

MS State Hospital
03.2005 - 08.2008
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Secretary Principal

MS State Hospital
07.1998 - 03.2005
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Education

Associate of Applies Science - Office System Technology

Hinds Community College
Jackson, MS
05.1998

Skills

  • Organizational leadership
  • Program implementation
  • Customer service
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Verbal and written communication
  • Staff supervision
  • Event planning

Timeline

Community Center Coordinator

City of Jackson
11.2016 - Current

Secretary

City of Jackson
01.2009 - 11.2016

Administrative Assistant

MS State Hospital
03.2005 - 08.2008

Secretary Principal

MS State Hospital
07.1998 - 03.2005

Associate of Applies Science - Office System Technology

Hinds Community College

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Monica N. Hobson