Monica Nielsen
Laverne,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Social Services Specialist II
Oklahoma Department Of Human Services
Woodward
12.2007 - 04.2022
- Assisted clients in accessing services and benefits by providing education and information about community resources, successfully assisting numerous clients in acquiring needed aid.
- Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
- Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
- Coordinated with social, public and welfare agencies to obtain and provide client information.
- Identified community resources to support clients.
- Used evidence-based practices such as motivational interviewing to create individualized service plans for numerous clients.
- Visited homes and agencies to provide support and case management services to clients.
- Worked with clients to improve life choices and maximize benefits of programs.
- Educated potential participants on available services and processes to engage in program.
- Coordinated referrals and direct support for vulnerable clients.
- Used Microsoft Office and FACS to create and prepare reports and documentation.
- Compiled socioeconomic data for specific program eligibility determinations and large-scale research purposes.
Teachers Aide/Paraprofessional
Buffalo Public Schools
Buffalo, OK
08.2006 - 12.2007
- Supported student learning objectives through personalized and small group assistance.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Assisted teachers with supervision and care of group of 15 -20 children.
- Distributed learning materials such as worksheets, textbooks and supplemental activities.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Supported classroom activities, tutoring, and reviewing work.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
- Took attendance, graded assignments and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
- Participated in professional development opportunities and attended in-services and seminars.
- Promoted physical, mental and social development using classroom games and activities.
Child Welfare Specialist I
Oklahoma Department Of Human Services
Woodward, OK
08.2005 - 03.2006
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Completed home welfare checks to align with state and program guidelines.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Science - Psychology
Northwestern Oklahoma State Universtiy
Alva, Ok12.2004
Skills
- Infrastructure Management
- Resource Referrals
- Safe Work Practices
- Issue Reporting
- Large Caseloads
- Eligibility Determinations
- Client and Family Interviews
- Public Assistance Programs
- Teamwork and Collaboration
- Interviewing Individuals
- Staff Supervision
- Case Notes
Timeline
Social Services Specialist II
Oklahoma Department Of Human Services
12.2007 - 04.2022
Teachers Aide/Paraprofessional
Buffalo Public Schools
08.2006 - 12.2007
Child Welfare Specialist I
Oklahoma Department Of Human Services
08.2005 - 03.2006
Bachelor of Science - Psychology
Northwestern Oklahoma State Universtiy
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