MONICA OKONSKI
Bremond,TX
Summary
Dynamic, results-driven leader with a proven track record of achieving high production goals while delivering exceptional corporate service. Consistent commitment to excellence demonstrated through strong interpersonal and communication skills, fostering positive relationships and collaboration within teams. Recognized for motivating others to excel and driving initiatives that enhance operational efficiency. Passionate about leveraging expertise to contribute to organizational success and elevate customer satisfaction.
Overview
42
42
years of professional experience
Work History
Paraprofessional
Bremond Independent School District
601 W Collins Bremond, Tx 76629
08.2018 - 03.2026
- Assisted teachers in classroom management and student engagement strategies.
- Provided individualized support to students with diverse learning needs.
- Implemented educational activities to enhance student understanding of core subjects.
- Partnered with educational staff to design and implement inclusive learning strategies that support all students.
Substitute Teacher
Bremond ISD
Bremond, TX
08.2013 - 05.2018
- Facilitated instructional delivery and classroom management to ensure a productive learning environment during teacher absences.
Lead Service Rep
Wells Fargo Bank
Brenham, TX
01.2008 - 01.2012
- Manages the teller services function to ensure prompt and efficient transaction processing and the generation of sales through quality referrals. These duties will include as necessary teller and lead teller functions. Establishes sales referral and service goals. Creates, trains and coaches a successful service and referral team. Is responsible for scheduling staff efficiently to maximize resources and achieve service and sales goals. Ensure compliance with audit and operational regulations and guidelines.
Accounts Payable Clerk
Allied Waste
Brenham, TX
01.2007 - 01.2008
- Maintain records concerning inventory levels, preventive maintenance schedules and corrective maintenance performed on all units. Maintains relationships with vendors. Prepares purchase orders for management approval. Process purchase orders with accounting to assist in proper payment of invoices. Responds effectively and courteously to customer service inquiries request or complaints. Returns all customer calls in a timely manner.
Personal Banker/Loan Officer
Bank of America
Houston, TX
01.1987 - 01.2005
- Managed the process of interviewing credit applications for more complex loan products. Researched and resolved customer account inquiries. Implemented and cross sold new product services. Responsible for purchasing supplies for the branch.
- Recognize high volume sales. Processed weekly cash shipments and balance cash vault. Trained new personal bankers in operational procedures providing smooth transition into daily activities and high standard of customer service. Balanced and audited negotiable items monthly.
Personal Banker
Texas American Bank
Houston, TX
01.1984 - 01.1986
- Implemented and cross sold new products and services. Recognized for high volume sales. Researched and resolved customer account inquiries. Balanced currency on hand, ATM machine activity. Processed weekly cash shipments. Balanced and audited negotiable items monthly.
Education
High School Diploma -
Humble High School
Humble, TXundefined
America Institute of Banking and Continuing Education Courses
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Bank of America Leadership Development Courses
Skills
- Classroom behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
Timeline
Paraprofessional
Bremond Independent School District
08.2018 - 03.2026
Substitute Teacher
Bremond ISD
08.2013 - 05.2018
Lead Service Rep
Wells Fargo Bank
01.2008 - 01.2012
Accounts Payable Clerk
Allied Waste
01.2007 - 01.2008
Personal Banker/Loan Officer
Bank of America
01.1987 - 01.2005
Personal Banker
Texas American Bank
01.1984 - 01.1986
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America Institute of Banking and Continuing Education Courses
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Bank of America Leadership Development Courses
High School Diploma -
Humble High School