Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

MONICA ORDONEZ

Queens

Summary

Dedicated and detail-oriented Immigration Legal Assistant with two years of experience providing administrative support in immigration law firms, non-profit organizations, or government agencies. Proven track record of preparing and filing immigration petitions, applications, and documents with USCIS, DOS, and other government agencies. Skilled in conducting research, drafting documents, and communicating with clients, attorneys, and government officials. Proficient in immigration software and databases. Fluency in Spanish.

Overview

7
7
years of professional experience

Work History

Immigration Legal Assistant

TemPositions
11.2023 - Current
  • Streamlined immigration case processing by efficiently organizing and maintaining client files.
  • Conducted client intake interviews to determine client service need and eligibility.
  • Filed correspondence and legal documents in correct client files and transmitted applicable documentation to courts and government agencies.
  • Monitored immigration law developments and procedural changes to improve client service quality and case outcomes.
  • Assisted clients with immigration application completion to improve timeliness of case review and disposition.
  • Liaised with coworkers and immigration candidates to answer questions, resolve issues, and explain immigration policy.
  • Conducted thorough research on immigration laws to support attorneys'' preparation for court hearings.
  • Monitored changes in immigration law to ensure compliance in all submitted applications.
  • Facilitated communication between clients and attorneys, leading to clearer understanding of case details.
  • Interviewed clients to obtain information relevant to cases.
  • Collaborated with attorneys to develop strategies for each case.

Aftercare Supervisor

TEAM
09.2023 - 11.2023
  • Collaborated closely with teachers to identify individual student needs or areas requiring additional support outside regular school hours.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Streamlined administrative tasks such as attendance tracking, billing management, and scheduling through efficient systems implementation.
  • Facilitated conflict resolution among students using effective communication strategies that promoted understanding and respect.
  • Increased parent satisfaction with the aftercare program by providing regular updates on their child''s progress in both academics and behavioral growth.
  • Collaborated with parents and school administration to address concerns and maintain open lines of communication regarding student progress.

ASSISTANT TEACHER / CO- TEACHER

Kuei Luck Early Childhood Center
09.2018 - 11.2021
  • Supported student physical, mental, and social development using classroom games and activities.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Monitored and reported student progress and development, offering mentoring as needed.
  • Assisted in implementation of new learning tools, systems and materials.
  • Participated in professional development opportunities, staying informed of best practices for teaching strategies and educational technologies.
  • Supported students with special needs, implementing strategies to facilitate their participation and learning.
  • Assisted in organizing and supervising school events and field trips, ensuring safe and educational experience for all students.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.

Education

COLLEGE CREDITS - Early Childhood Education

Touro College
New York, NY
07-2002

Skills

  • Document preparation
  • Comprehensive Legal Research
  • Client intake
  • Communication skills
  • Immigration law
  • Client interviewing
  • Client support
  • Writing and editing
  • Immigration inquiries
  • Legal research
  • Attention to detail
  • Team collaboration
  • Appointment scheduling

Accomplishments

  • Successfully prepared and filed immigration petitions, applications, and documents with USCIS, DOS, and other government agencies.
  • Consistently received positive feedback from clients for clear communication, empathy, and guidance throughout the immigration process.
  • Utilized expertise in immigration law and procedures to conduct in-depth research, analyzing complex cases and providing informed recommendations to attorneys.
  • Worked closely with attorneys to prepare trial-ready cases, draft legal documents, and develop winning strategies.
  • Shared expertise with colleagues, providing training and guidance on immigration procedures, document preparation, and case management best practices.

Languages

Spanish
Native or Bilingual

Timeline

Immigration Legal Assistant

TemPositions
11.2023 - Current

Aftercare Supervisor

TEAM
09.2023 - 11.2023

ASSISTANT TEACHER / CO- TEACHER

Kuei Luck Early Childhood Center
09.2018 - 11.2021

COLLEGE CREDITS - Early Childhood Education

Touro College

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MONICA ORDONEZ