Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Monica Pacheco

Sicklerville

Summary

Dedicated professional with extensive experience at Grande Cayman Resort, specializing in housekeeping and customer service excellence. Proven ability to maintain sanitary environments and foster effective collaboration within team settings. Proficient in essential cleaning techniques, including mopping and vacuuming, while ensuring guest satisfaction through empathetic issue resolution. Committed to delivering high-quality service that enhances overall guest experiences and contributes to a welcoming atmosphere.

Overview

2025
2025
years of professional experience

Work History

Housekeeper

Grande Cayman Resort
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Agent

Ubiquity
01.2022 - 06.2024

Demonstrated skill in empathetically resolving customer issues.

Education

General Studies

Centro Escolar Republica De Canada
El Salvador
11.2020

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Mopping and sweeping
  • Vacuuming

Languages

Spanish
Native or Bilingual
English
Professional Working

Additional Information

Also fluent in both English and Spanish

Timeline

Agent

Ubiquity
01.2022 - 06.2024

General Studies

Centro Escolar Republica De Canada

Housekeeper

Grande Cayman Resort