Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Monica Payne

Summary

As an enthusiastic, hardworking, and proficient worker, I hope to continually make progress by applying my skills into any position in the future. I strive to be a motivational leader, focusing on communication, organization and team building, in hopes to raise energy levels, while also growing in success.

Overview

8
8
years of professional experience

Work History

Operations Manager

Frankies Bikinis
Los Angeles, CA
03.2021 - 03.2023
  • Monitor logistics and inventory between our 3PL fulfillment center and our ERP system
  • Daily communication with our 3PL handling any task regarding inventory, shipments, and warehouse issues
  • Work directly with the Sales Reps and Sales Operations Coordinator to ensure wholesale orders are executed correctly through EDI and handling any other vendor specific requirements
  • Facilitate deliveries into our 3PL, managing inbounds, and acting as a liaison between production and our 3PL
  • Communicate with carriers to schedule timely and affordable deliveries
  • Monitor inventory accuracy and shrinkage by working within our ERP system to manage wholesale and webstore inventory levels and prepare for upcoming launches
  • Assist with merchandise planning by monitoring weekly sales, current trends and past performance; creating projections and purchase orders for re-orders and future seasons
  • Report on return analysis, inventory adjustments, EOM inventory levels, warehouse KPIs and CPUs, 3PL invoice breakdown, and projection forms
  • Lead a team directly reporting to me; consisting of an Operations Coordinator, Allocation Specialist, and Wholesale Ops Assistant

Senior Operations Coordinator

Frankies Bikinis
Los Angeles, CA
03.2019 - 03.2021
  • Daily communication with our 3PL for inbound and outbound planning
  • Maintained inventory control by optimizing usage as needed between wholesale, ecomm and retail; insuring accuracy and reconciling any discrepancies
  • Controlled style management within our ERP system, communicating between all teams and troubleshooting any internal style issues
  • Handled all launch preparation between production, eCommerce, sales and our 3PL warehouse

Buyer Relations Associate

Emerald Expositions
Santa Barbara, CA
06.2016 - 06.2018
  • The Swim Collective and Active Collective Trade Shows exhibit hundreds of swimwear and activewear brands as the largest swimwear and activewear trade show in the Western U.S
  • Communicated with and assisted the swimwear and activewear buyers for major chains, department stores, boutiques, surf shops, gyms, and studios through calls and emails; organizing all of their show needs
  • Assisted my manager with the details for 200+ exhibitors through booth organization, graphics, updating social media, filing documents, and various other tasks throughout the show process

Fitness Coach

Orangetheory Fitness
Orangevale, CA
06.2023 - Current
  • Coach individuals and groups through workouts and modify to match fitness levels
  • Help clients utilize fitness equipment properly using verbal instructions and demonstrations, identifying different muscle groups and explaining ways to strengthen specific muscles
  • Keep track of client fitness goals, progress and personal records, motivating clients to stay committed to their preset goals
  • Assist the Studio Manager in reaching our monthly sales goals

Professional Recruiter

Insight Global
Los Angeles, CA
08.2018 - 01.2019
  • Responsible for sourcing and screening candidates, checking managerial references, filling out paperwork, scheduling client meetings, and interacting with clients and consultants
  • Conducted phone and personal interviews in order to qualify candidates for open positions from our roster of clients
  • Worked in a very professional and fast-paced environment, while partaking in necessary multitasking, organizational, communication, and customer service skills

Education

Certification - Personal Training

National Academy of Sports Medicine
2023

Bachelor of Arts in Communication -

University of California, Santa Barbara
06.2018

Skills

  • Excel / Google Sheets
  • Apparel Magic
  • Shopify
  • Narvar
  • Tradestone
  • Salesforce
  • Logistics Management
  • Supply Chain Management
  • Inventory Control
  • Kep Performance Indicators
  • Purchase Orders
  • Conflict Resolution

Activities

UCSB Dance Team, 2014-2016

Alpha Phi Executive Council, President, 01/2017 - 01/2018

• Led our chapter of 200 members and oversaw the Executive Council by guiding important decisions regarding risk management, budgeting, recruitment, marketing, and planning

• Communicated with the University and our Nationals in order to maintain a positive relationship

• Presented multiple speeches for large audiences for events such as our Alumni Brunch, our philanthropies, and our chapter meetings

• Attended Alpha Phi's Leadership Convention, among other conferences, where I developed

and exercised strong leadership, communication, and business skills

• Developed and executed strategies for members to improve in school, earning our chapter the title of “Top GPA” of all the Panhellenic Sororities during my term

• Proudly accepted the “Most Improved Chapter” award from our Nationals

Timeline

Fitness Coach

Orangetheory Fitness
06.2023 - Current

Operations Manager

Frankies Bikinis
03.2021 - 03.2023

Senior Operations Coordinator

Frankies Bikinis
03.2019 - 03.2021

Professional Recruiter

Insight Global
08.2018 - 01.2019

Buyer Relations Associate

Emerald Expositions
06.2016 - 06.2018

Certification - Personal Training

National Academy of Sports Medicine

Bachelor of Arts in Communication -

University of California, Santa Barbara

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Monica Payne