Monica Perez
Jackson,WY
Summary
Dynamic barista with extensive experience at Starbucks, recognized for exceptional customer service and attention to detail. Proven ability to train staff and maintain high beverage quality while managing inventory effectively. Skilled in espresso preparation and multitasking, fostering a positive team environment and consistently achieving high customer satisfaction.
Overview
1
1
year of professional experience
Work History
Barista
Starbucks, Barista
Jackson, WY
08.2025 - Current
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of work area to ensure operational efficiency.
- Engaged with customers to provide exceptional service and build rapport.
- Operated espresso machines and other equipment to create a variety of drinks.
- Adapted quickly to changing menu items and seasonal promotions for enhanced service delivery.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Máster Barista
Albertsons Starbucks
Jackson, WY
11.2024 - 12.2025
- Trained new baristas on coffee preparation techniques and customer service standards.
- Ensured consistency in beverage quality through adherence to recipes and standards.
- Managed daily inventory, ordering supplies to maintain optimal stock levels.
- Assisted customers with menu selections, enhancing overall dining experience.
- Monitored equipment performance, performing routine maintenance as needed.
- Managed inventory levels to ensure adequate stock of ingredients and supplies, minimizing waste and reducing operational costs.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Maintained clean and organized workspaces, adhering to health and safety standards.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Used POS system to accurately enter orders and process payments.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Education
High School Diploma -
Jackson Hole High School
Jackson, WY06.2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Active listener
- Opening and closing duties
- Adaptive and creative
- Order taking
- Espresso machine operation
- POS systems
- Menu memorization
- Espresso preparation
- Latte art
- FLUENT IN LANGUAGE
- Basic math
- Multitasking and organization
- Solid problem solver
- Positive and professional
- Customer service
- Adaptable and flexible
- Reliable and dependable
- Cleaning and sanitizing
- Coffee and tea preparation
Timeline
Barista
Starbucks, Barista
08.2025 - Current
Máster Barista
Albertsons Starbucks
11.2024 - 12.2025
High School Diploma -
Jackson Hole High School