Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MONICA PEREZ

Santa Ana,CA

Summary

Administrative and operations professional skilled in coordinating workflows and supporting staff training and development. Proven ability to enhance scheduling, documentation, and communication across teams, while maintaining confidentiality. Bilingual in English and Spanish, fostering effective collaboration in diverse environments.

Overview

18
18
years of professional experience

Work History

Senior Supervisor / Administrative Operations

Autism Spectrum Support Center (ASSC)
Orange, California
12.2020 - Current
  • Coordinate department scheduling and administrative operations across Los Angeles, communicating with families, therapists, supervisors, administrative staff, and leadership.
  • Coordinate clinical observations, staff schedules, meetings, appointments, and service activities, including changes requiring timely follow-up across teams.
  • Review attendance, scheduling, documentation, and compliance information and assist with resolving routine and non-routine administrative concerns.
  • Support new-hire onboarding, orientation, training, and ongoing staff development by coordinating activities and providing guidance on procedures and documentation expectations.
  • Prepare, maintain, and review reports, spreadsheets, trackers, client documentation, and operational records to support accurate workflow and department follow-up.
  • Assist leadership with employee performance processes, including coaching, performance improvement plans, and written documentation.
  • Use CentralReach, Microsoft Excel, Google Sheets, Zoom, Slack, and Gusto to organize information, support daily operations, and communicate updates.
  • Provide bilingual English/Spanish communication to families and staff while maintaining confidentiality of client and employee information.

Autism Paraprofessional

Santa Ana Unified School District
12.2017 - 06.2021
  • Supported students, teachers, and multidisciplinary teams in a structured school environment while following district procedures and confidentiality requirements.
  • Maintained student documentation, collected data, and supported accurate recordkeeping and communication among team members.
  • Provided English/Spanish communication and translation support during IEP-related activities and family interactions.

Preschool Teacher

LOVE 2 Learn Preschool
Santa Ana, CA
01.2009 - 01.2017
  • Coordinated daily classroom operations, schedules, materials, student records, and documentation while collaborating with staff and administration.
  • Planned and implemented age-appropriate learning activities and maintained an organized, supportive classroom environment.
  • Communicated regularly with parents regarding student development, progress, and classroom needs.

Education

Associate Degree - Human Development

National University
La Jolla, CA
06-2023

High School Diploma -

Orange County Department of Education
Santa Ana, CA
06-2006

Bachelor's Degree Program -

National University
La Jolla, CA
09-2026

Skills

  • Administrative support
  • Staff training
  • Meeting coordination
  • Data reporting
  • Record management
  • Microsoft Excel
  • Google Sheets
  • CentralReach
  • Gusto
  • Slack
  • Zoom
  • Microsoft Word
  • Team communication
  • Zoom

Languages

Bilingual: English & Spanish

Timeline

Senior Supervisor / Administrative Operations

Autism Spectrum Support Center (ASSC)
12.2020 - Current

Autism Paraprofessional

Santa Ana Unified School District
12.2017 - 06.2021

Preschool Teacher

LOVE 2 Learn Preschool
01.2009 - 01.2017

Associate Degree - Human Development

National University

High School Diploma -

Orange County Department of Education

Bachelor's Degree Program -

National University

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MONICA PEREZ