Monica Peyope

Handled customer orders and streamlined payment procedures.

Server:

Assisted customers by accurately preparing and delivering orders, including pizzas, salads, and sandwiches.

• Executed daily cleaning and sanitization tasks to maintain hygiene standards in patient areas.
• Managed inventory of cleaning supplies, ensuring availability for efficient operations.
• Assisted in training new staff on best practices for housekeeping protocols and safety procedures.
• Collaborated with nursing staff to prioritize cleaning schedules based on patient needs and facility requirements.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Adhered to professional house cleaning checklist.
• Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
• Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
• Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
• Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
• Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
• Achieved significant reduction in lost and found items through diligent room checks and organized logging system.
• Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
• Changed bed linens and collected soiled linens for cleaning.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
• Restocked cleaning storage cabinets, carts and baskets for easy use.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Washed and put away kitchen dishes, utensils and glassware.
• Sorted, laundered and put away various laundry items.
• Handled requests for extra linens, toiletries and other supplies.
• Returned emptied garbage receptacles to proper locations.

• Fort HallGreeted and seated guests promptly, ensuring a welcoming atmosphere.
• Managed reservations effectively, optimizing seating arrangements for efficiency.
• Collaborated with servers to maintain smooth service flow during peak hours.
• Assisted in training new staff on customer service protocols and operational standards.
• Answered customer questions about hours, seating, and menu information.
• Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
• Completed daily side work and opening and closing duties without fail.