Summary
Overview
Work History
Education
Skills
Timeline
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EILEEN QUIROZ-CHARLES

Las Vegas,NV

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service with almost 8+ years of experience. Highly organized, proactive and punctual, also being able to translate in English and Spanish. Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience

Work History

Cashier/ Server

Krispy Kreme
02.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

IN ROOM DINING/ CASHIER

Durango Casino & Resort
08.2023 - 12.2024
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.

HOST/CASHIER/SERVER/FOOD RUNNER

Dragon's Factory (Nabe, Mr. Shota)
06.2022 - 07.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Maintained balanced cash drawer with correct money values and accurate documentation.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

HOST/ FOOD RUNNER

P.F. CHANG'S
09.2021 - 05.2022
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

CASHIER/ SERVER

Sbarro's Pizza
01.2019 - 08.2021
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.

CASHIER/ TEAM LEADER

Mcdonalds
06.2016 - 11.2018
  • Quickly and accurately counted drawers at start and end of each shift.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Restocked and organized merchandise in front lanes.
  • Operated POS cash register and equipment to collect payments.

Education

HIGH SCHOOL DIPLOMA -

Green Valley High School
06.2017

Skills

  • Customer service
  • POS Systems
  • Payment processing
  • English
  • Spanish
  • Food Running

Timeline

Cashier/ Server

Krispy Kreme
02.2024 - Current

IN ROOM DINING/ CASHIER

Durango Casino & Resort
08.2023 - 12.2024

HOST/CASHIER/SERVER/FOOD RUNNER

Dragon's Factory (Nabe, Mr. Shota)
06.2022 - 07.2023

HOST/ FOOD RUNNER

P.F. CHANG'S
09.2021 - 05.2022

CASHIER/ SERVER

Sbarro's Pizza
01.2019 - 08.2021

CASHIER/ TEAM LEADER

Mcdonalds
06.2016 - 11.2018

HIGH SCHOOL DIPLOMA -

Green Valley High School

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EILEEN QUIROZ-CHARLES