Monica Ponce
Seattle,WA
Summary
International Relations Graduate with Global Trade experience, passionate for nature and outdoors, animal lover and ceramic artist.
Overview
5
5
years of professional experience
Work History
Category Manager
Acme Food Sales
01.2023 - Current
- Studied technical aspects of managed category to identify key quality attributes and cost containment levels.
- Maximized category turnover through proactive management strategies.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Assist the import and documentation team to ensure the correct documentation to the customs broker.
- Mediate negotiations with the vendors to improve monthly revenue.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
International Logistics Coordinator
Tranco Global
05.2022 - 01.2023
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Tracked orders and notified customers of status or potential delays.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Account Manager
CH Robinson
04.2021 - 05.2022
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Analyze international trade market to improve customer logistics procedures.
- Educate the import and compliance team on the international regulations, principally in U.S customs and FDA regulations.
Hellmann Worldwide Logistics
Seafreight Coordinator
01.2019 - 04.2021
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment based on monthly KPIs.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Improve international logistics procedures, (cargo release, customs clearance, delivery, incoterms management).
Education
BBA - International Relations And Affairs
Universidad Del Valle De Mexico
Jalisco, Mexico12.2018
Skills
- Performance Optimization
- Operational Standards
- Critical Thinking
- Business Needs Analysis
- Vendor Relations
- Microsoft Office
- Data Analysis
- Performance Improvement
- Creative Solutions
- Team Goals
- ERP Systems (SAP/JDE)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Professional Working
Timeline
Category Manager
Acme Food Sales
01.2023 - Current
International Logistics Coordinator
Tranco Global
05.2022 - 01.2023
Account Manager
CH Robinson
04.2021 - 05.2022
Hellmann Worldwide Logistics
Seafreight Coordinator
01.2019 - 04.2021
BBA - International Relations And Affairs
Universidad Del Valle De Mexico