Summary

Overview

Work History

Education

Skills

Languages

Timeline

Monica Ponce

Seattle,WA

Summary

International Relations Graduate with Global Trade experience, passionate for nature and outdoors, animal lover and ceramic artist.

Overview

years of professional experience

Work History

Category Manager

Acme Food Sales

01.2023 - Current

Studied technical aspects of managed category to identify key quality attributes and cost containment levels.
Maximized category turnover through proactive management strategies.
Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
Assist the import and documentation team to ensure the correct documentation to the customs broker.
Mediate negotiations with the vendors to improve monthly revenue.
Developed creative presentations, trend reports, kitted assets, and product data sheets.

International Logistics Coordinator

Tranco Global

05.2022 - 01.2023

Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
Tracked orders and notified customers of status or potential delays.
Monitored inbound and outbound freight operations to establish timely delivery of packages.
Generated documentation and information required for customer shipments.
Conducted investigations to resolve issues related to logistics and cargo movements.
Led improvement initiatives to advance operational efficiencies and increase revenue.

Account Manager

CH Robinson

04.2021 - 05.2022

Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Monitored and analyzed customer feedback to identify opportunities for improvement.
Facilitated client satisfaction and renewed customer relations to drive growth.
Analyze international trade market to improve customer logistics procedures.
Educate the import and compliance team on the international regulations, principally in U.S customs and FDA regulations.

Hellmann Worldwide Logistics

Seafreight Coordinator

01.2019 - 04.2021

Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment based on monthly KPIs.
Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
Improve international logistics procedures, (cargo release, customs clearance, delivery, incoterms management).

Education

BBA - International Relations And Affairs

Universidad Del Valle De Mexico

Jalisco, Mexico

12.2018