Monica Rivas
Santa Clara,CA
Summary
Dedicated and fast-learning maintenance professional with over three years of hands-on experience supporting facility operations, routine maintenance, and emergency repair needs. Proven ability to perform routine maintenance tasks, implement preventive measures, and manage inventory to ensure smooth operations. Recognized for being promoted as the first female Maintenance Tech One at Abode Property Management, demonstrating leadership in providing technical support and fostering a collaborative work environment. Skilled in identifying and resolving maintenance issues swiftly to minimize downtime and optimize facility efficiency. Known for being a quick study and dependable team member who is worth investing in. Strong work ethic, attention to safety, and willingness to take initiative in supporting operational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Housekeeping Aide
Kaiser Permanente Hospital
06.2025 - Current
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Assisted with inventory management of cleaning supplies and equipment.
- Collaborated with nursing staff to ensure timely room turnover for new admissions.
- Trained new team members on cleaning protocols and safety procedures.
Maintenance Tech One (In Training)
Abode Property Management
01.2022 - 01.2024
- Support the maintenance team by performing a variety of facility upkeep tasks, inspections, and minor repairs. Assist with inventory tracking, preventive maintenance routines, and urgent work orders to minimize operational downtime. Currently gaining hands-on experience while training to become a fully certified Maintenance Technician One.
- Selected as the first female Maintenance Tech One in training, recognized for potential and initiative.
- Provide technical support and assistance to maintenance team members while learning on the job.
- Collaborate on strategies to improve task efficiency, equipment upkeep, and reduce service interruptions.
- Demonstrate a willingness to learn, take direction, and quickly pick up new tools and processes.
Provisioning Agent
Southwest Airlines
01.2022 - 01.2023
- Adhered to flight schedules to ensure timely stocking of aircraft with necessary supplies and equipment. Implemented efficient processes to speed up provisioning tasks and reduce turnaround times. Collaborated with team members to verify inventory levels and guarantee accurate supply distribution across fleet operations. Conducted regular inspections to identify and rectify discrepancies in stock levels before departures.
- Achieved fastest turnaround time for provisioning tasks among team members, setting a performance benchmark and improving overall workflow efficiency.
- Facilitated communication between gate agents and provisioning staff to optimize workflow and address supply issues promptly.
Janitorial
Abode Services
01.2021 - 01.2022
- Utilized effective cleaning techniques to maintain high standards of cleanliness in facilities and properties. Conducted routine inspections to identify areas requiring attention and executed detailed cleaning tasks efficiently. Managed and organized cleaning supplies inventory to ensure sufficient stock for ongoing operations. Communicated with property management to address and resolve maintenance issues promptly.
- Maintained exceptional cleanliness standards, earning consistent rehire eligibility as a reflection of reliability and performance.
Dish Washer
Googleplex
01.2017 - 01.2019
- Ensured the efficient operation of kitchen processes by facilitating communication among team members. Maintained cleanliness and rotation standards for all dishes, utensils, and glassware in compliance with safety regulations. Cleared, washed, and organized plates, dining utensils, and trays systematically. Performed routine maintenance, tackling tasks as needed or upon request from management. Assisted in upholding sanitary conditions in preparation and service areas. Conducted cleaning and sterilization of equipment and facilities.
- Led BBQ station and banquet service operations, contributing to streamlined patio workflows and enhanced guest satisfaction.
- Assisted kitchen staff in efficiently packaging take-out orders, supporting timely service and quality standards.
- Gained comprehensive knowledge of kitchen workflows and actively supported process improvements to boost operational efficiency.
Valet
Corinthian International
01.2015 - 01.2017
- Facilitated delivery and retrieval of vehicles for customers with precision and efficiency. Operated a wide range of wheeled vehicles in diverse environments. Maintained accurate logs of working hours to ensure compliance with company policies. Adapted smoothly to high-pressure situations and fast-paced settings, contributing to seamless service operations.
- Maintained a flawless safety record by achieving zero accidents during all vehicle operations.
- Enhanced parking efficiency by developing and implementing strategic layout plans for optimal space utilization.
- Coordinated efficient parking layouts to optimize space utilization while delivering exceptional customer service by promptly and courteously addressing client needs.
Education
High school Diploma - undefined
Skills
- Routine Maintenance
- Equipment Inspections
- Safety Compliance
- Inventory Management
- Emergency Maintenance
- Preventive Maintenance
- Facility Management
- Team Collaboration
- Maintenance Effectiveness
- Technical Support
- Downtime Minimization
Certification
Driver's License: Excellent Driving Record
Additional Experience
Food Service Worker, Fremont Hospital-Fremont, CA
Timeline
Housekeeping Aide
Kaiser Permanente Hospital
06.2025 - Current
Maintenance Tech One (In Training)
Abode Property Management
01.2022 - 01.2024
Provisioning Agent
Southwest Airlines
01.2022 - 01.2023
Janitorial
Abode Services
01.2021 - 01.2022
Dish Washer
Googleplex
01.2017 - 01.2019
Valet
Corinthian International
01.2015 - 01.2017