Shanece Kearney
Camden,New Jersey
Summary
Proven ability to work collaboratively with diverse groups and establish ongoing relationships. Capable of quickly understanding how systems are used in order to provide efficient support. Demonstrates outstanding customer orientation using strong communication skills. I also have skills in driving fork lifts.
Overview
10
10
years of professional experience
Work History
Housekeeping Aide
Fresh Start Cleaning & Maintenance
Camden Nj
09.2020 - 11.2022
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Removed dirt, dust, grease and from surfaces using proper solutions.
- Adhered to optimal standards for cleanliness, appearance and service.
Retail Sales Associate
City Blue
Cherryhill Nj
11.2019 - 08.2021
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
Housekeeping
Deptford Center
New Jersey
02.2020 - 06.2021
- Performed a variety of cleaning activities such as sweeping, mopping, dusting and polishing
- Ensured all rooms were cared for and inspected according to standards
- Adhered strictly to rules regarding health and safety and was aware of any company-related practices.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Dusted picture frames and wall hangings with cloth.
Warehouse
Party Rental Warehouse
02.2019 - 12.2019
- Answered incoming phone calls and inquiries
- Greeted clients for showroom meetings or clients picking up or returning rental items
- Supported sales team, including working with clients on their events and acting as a liaison between the sales team and warehouse team
- Assisted in maintaining the cleanliness and overall appearance of office, common areas and showroom.
Warehouse Associate
Amazon
03.2019 - 05.2021
- Accurately and efficiently performed primary job functions determined by work assignment
- Selected orders in a accurately and timely manner
- Loaded trucks for outbound orders
- Managed inventory within the warehouse by completing physical tasks
Crew Member
McDonalds
10.2016 - 01.2018
- Portrayed good customer service while taking orders and handling money
- Connected well with the customers, giving them the best care of what they need
- Ensured all areas was clean and up to company standards.
Customer Service Representative
Delta Dental
Woodbury Nj
03.2021 - 10.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Education
High School Diploma - undefined
Camden High School
Skills
- Inventory Restocking
- Cart Stocking and Organization
- Routine Inspections
- Attention to Detail
- Trash Collection and Disposal
- COVID-19 Safety Procedures
- Laundry Duties
- Safe Waste Disposal Techniques
Accomplishments
- Cleaned an average of Number homes per day.
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
Timeline
Customer Service Representative
Delta Dental
03.2021 - 10.2021
Housekeeping Aide
Fresh Start Cleaning & Maintenance
09.2020 - 11.2022
Housekeeping
Deptford Center
02.2020 - 06.2021
Retail Sales Associate
City Blue
11.2019 - 08.2021
Warehouse Associate
Amazon
03.2019 - 05.2021
Warehouse
Party Rental Warehouse
02.2019 - 12.2019
Crew Member
McDonalds
10.2016 - 01.2018
High School Diploma - undefined
Camden High School