Jerry Caldwell

• Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
• Removed soiled sheets, washcloths and towels.
• Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
• Prepared rooms with top-notch standards every time.

Cleaned disinfected and sanitized all critical care areas of the hospital to include Operating Rooms, Emergency Department, Intensive Care, Cardiac Care and Dialysis Unit

• Trained other staff members by physically demonstrating complex tasks.
• Assisted maintenance department with stripping, waxing and buffing of floors.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services, and company information.
• Provided primary customer support to internal and external customers.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.