Monica Rivera
Salinas ,CA
Summary
At Safeway, I excelled as a Produce Clerk/Receiving, enhancing product quality and customer satisfaction through meticulous stock rotation and sanitation. My strong work ethic and positive attitude significantly reduced shrinkage rates, while my adeptness in pallet jack operation and customer service drove sales. I mastered both hard and soft skills, making a measurable impact on inventory management and customer interactions.
Overview
7
7
years of professional experience
Work History
Produce Clerk/Receiving
Safeway
06.2016 - 01.2025
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
- Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
- Reduced shrinkage rates by closely monitoring expiration dates and implementing markdown strategies on soon-to-expire items.
Education
Twin Oaks
San Marcos 05.2003
Skills
- Customer service
- Strong work ethic
- Positive attitude
- Stock rotation
- Cleaning and sanitation
- Shelf stocking
- Pallet jack operation
- Box cutter and pallet jack safety
Timeline
Produce Clerk/Receiving
Safeway
06.2016 - 01.2025
Twin Oaks