Monica Roberts
Houston,TX
Summary
During my time at United Healthcare I was nominated for their SAGE award due to outstanding advocating for my Star kids members.
With UHCs partnership with Capella University I was able to complete my Bachelors degree in nursing.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Field Nurse Case Manager
Extracare Home Health
Houston
06.2013 - Current
- Medicare visits which include Oasis admissions, resumption of cares and recertifications as well as skilled nurse visits
- Also, LVNS and Home Health aide supervisory visits.
Service Coordinator
United Health Care
Minneapolis
01.2018 - 02.2024
- Responsible for locating and securing the necessary resources for members enrolled in the Star Kids Medicaid program
- Assess the members’ health care needs, develop a health history and evaluate their home environment.
Clinical Nurse Supervisor
Total Home Health Inc.
Houston
12.2016 - 09.2017
- Supervise nursing care in a home care agency through nursing field staff to deliver quality care and services to patients
- Maintain standards of patient care in accordance with the agency's policies and procedures.
Registered Nurse
Epic Healthcare
Houston
07.2011 - 06.2017
- Working in the home environment with medically fragile pediatric clients according to the client’s individual physician orders
- Their care involved assessments, medication administration, administering prescribed treatments and therapies.
Alternate Administrator/ Alternate Director of Nursing
4Life Home Healthcare
Houston
01.2016 - 12.2016
- Implement and supervise administrative policies
- Organize and direct agency functions
- Alternate in managing daily operation including staff.
Registered Nurse
Kindred Hospital LTAC
Houston
08.2007 - 05.2012
- Conducted health screenings, diagnostic treatments and provided primary nursing care to an assigned group of patients.
Registered Nurse
Allaboutstaffing
Houston
03.2008 - 06.2011
- Worked as a per diem and contract nurse at local HCA hospitals, primarily on med/surg, telemetry and ER Hold and ER Observation units.
Education
Bachelor of Science in Nursing -
Capella University
Minneapolis, MN10.2022
ADN in Nursing -
Lee College
Baytown, TX12.2007
Vocational Nursing in Nursing -
Houston Community College
Houston, TX12.1996
Skills
- Certified American Heart Association CPR instructor
- Nursing
- Medication Administration
Case Management
- Tube Feeding
- Home Care
- Laboratory Experience
- Hospice Care
- Experience Administering Injections
- Vital Signs
- Case Evaluation
- Medical Documentation
- Clinical assessment
- Care Coordination
- Medication Management
- Healthcare regulations
- Home Care Planning
- Client Advocacy
- Policy Knowledge
- Service Coordination
- Teamwork and Collaboration
- Problem-Solving
- Medication and IV administration
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Compassionate and Caring
- Multitasking Abilities
- Reliability
- Excellent Communication
- Critical Thinking
- Strong Clinical Judgment
- Direct Patient Care
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Patient and family advocacy
- Patient Care Assessment
- Patient Education
- Monitoring Vital Signs
- Relationship Building
- Microsoft Office
- Team building
- Safety Protocols
- Delegation and Motivation
- Task Prioritization
- Self Motivation
- Infection Control
- CPR/AED
- Accurate Documentation
- Interpersonal Skills
- Analytical Thinking
- Documentation
- Goal Setting
- Professionalism
- Interpersonal Communication
- Training staff
- Intake and discharge
- Diabetes management
- Immunizations and Vaccinations
- Procedure Assistance
- Tracheostomy Care
- Student Precepting
- Problem-solving aptitude
- Insulin medication assistance
- Nursing Performance Assessment
- Medical Recordkeeping
- Medical Procedure Preparation
- Diet and Nutrition
- EMR / EHR
Nursinglicenses
RN, 01/01/25, TX
Personal Information
Authorized To Work: US
Certification
RUG- Resource Utilization Group
CCM- in progress
Timeline
Service Coordinator
United Health Care
01.2018 - 02.2024
Clinical Nurse Supervisor
Total Home Health Inc.
12.2016 - 09.2017
Alternate Administrator/ Alternate Director of Nursing
4Life Home Healthcare
01.2016 - 12.2016
Field Nurse Case Manager
Extracare Home Health
06.2013 - Current
Registered Nurse
Epic Healthcare
07.2011 - 06.2017
Registered Nurse
Allaboutstaffing
03.2008 - 06.2011
Registered Nurse
Kindred Hospital LTAC
08.2007 - 05.2012
Bachelor of Science in Nursing -
Capella University
ADN in Nursing -
Lee College
Vocational Nursing in Nursing -
Houston Community College