Nicola Curling Harris
Leesburg,Virginia
Summary
Knowledgeable Registered Nurse Case Manager with solid background in case management and over 20 years of healthcare experience in a clinical setting. Responds to challenges and high stress environments with calm and efficiency. Proven ability to lead and coordinate patient care and navigate complex healthcare systems effectively. Demonstrates expertise in patient advocacy and communication.
Overview
26
26
years of professional experience
Work History
Registered Nurse Case Manager II
Inova Health Systems
04.2022 - Current
- Conduct comprehensive assessments of patient's physical, emotional, and social needs in order to develop individualized care plans that facilitate optimal health outcomes
- Coordinate comprehensive patient care plans to optimize health outcomes and resource utilization
- Educate patients and families on disease management, treatment options, and preventative health measures
- Enhance interdisciplinary team communication through regular case conferences with physicians and other providers
- Precept new hires in case management best practices, fostering professional development within the team
Registered Nurse
Inova Health Systems
10.2021 - 04.2022
- Collaborated with interdisciplinary teams to develop and implement individualized patient care plans
- Educated patients and families on disease management and health maintenance strategies
- Conducted comprehensive assessments to ensure accurate diagnosis and treatment plans
- Assessed patient conditions accurately by conducting comprehensive physical assessments, interpreting diagnostic tests, and utilizing critical thinking skills
Executive Director & Owner
Alek's House Outpatient Mental Health Clinic
06.2008 - 02.2021
- Aligned Alek's House objectives with company's mission, managed daily clinical operations, and facilitated growth by developing community-based programs and integrated strategies
- Successfully maintained quality of service and patient care as one of the leading mental health agencies in Prince George's County, Maryland for over 10 years
- Supported and supervised team of 12-15 mental health professionals including Clinical Director, Medical Director, Billing Manager, Clinicians, and support staff
- Integrated EHR software in effort to provide efficiency and documentation with patient care
- Strengthened Alek's House operations by proactively managing and facilitating a successful 3-yr accreditation from CARF (Commission on Accreditation of Rehabilitation Facilities)
Social Director of Catering Sales
Mandarin Oriental Hotel Group
01.2004 - 01.2006
- Sold, supervised, and coordinated all social events related to management, operations, and service delivery
- Set, enforced, and optimized internal organizational policies, procedures, and safety regulation to meet company standards
- Managed sales and catering staff in effort to maintain efficiency, responsiveness, and satisfaction of client needs
Senior Sales Manager
Park Hyatt Hotel
02.2000 - 01.2004
- Oversaw and improved catering sales and events through efficient coordination and management of hotel operations team
- Applied performance data to evaluate and improve operations, target to current business conditions, and forecast needs
- Built relationships with customers and community to establish long-term business growth
Education
Bachelor of Science in Nursing -
The George Washington University
Ashburn, VA05.2021
Bachelor of Business Administration - International Business
Hofstra University
New York, NY08.1995
Skills
- "Unit Nurse of the Year" Award - May 2025
- Certified Case Manager (CCM) -August 2023
- American Heart Association CPR, BLS
- Electronic Health Records: EPIC
Timeline
Registered Nurse Case Manager II
Inova Health Systems
04.2022 - Current
Registered Nurse
Inova Health Systems
10.2021 - 04.2022
Executive Director & Owner
Alek's House Outpatient Mental Health Clinic
06.2008 - 02.2021
Social Director of Catering Sales
Mandarin Oriental Hotel Group
01.2004 - 01.2006
Senior Sales Manager
Park Hyatt Hotel
02.2000 - 01.2004
Bachelor of Business Administration - International Business
Hofstra University
Bachelor of Science in Nursing -
The George Washington University