Monica Rodriguez
Davenport
Summary
Dynamic Transportation Coordinator with proven expertise at McLane Suneast Distribution Center in route planning and logistics functions. Successfully resolved customer shipment issues, enhancing satisfaction levels. Skilled in transportation scheduling and shipping documentation, leveraging analytical abilities to identify improvement opportunities and streamline operations for optimal efficiency.
Overview
26
26
years of professional experience
Work History
Transportation Coordinator
McLane Suneast Distribution Center
03.2001 - Current
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Tracked shipments from dispatch through delivery to verify timely arrival.
- Resolved customer issues related to shipments efficiently while maintaining high levels of satisfaction throughout the resolution process.
- Analyzed transportation data to identify improvement opportunities.
Cosmetician /Customer Service Cashier
Eckerd Drugs
02.1999 - 02.2001
- Enhanced customer satisfaction by providing personalized skincare consultations and product recommendations.
- Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
- Demonstrated expertise in color matching techniques for foundation selection, resulting in higher client confidence in the final outcome.
- Served as a brand ambassador for select cosmetic lines, effectively promoting new product releases to clients and generating excitement around the brand.
Education
High School Diploma -
Miami Sr, High School
Miami, FL05-1999
No Degree -
Miami Dade College
Miami, FL05-1993
Skills
- Route planning
- Logistics functions
- Transportation scheduling
- Shipping documentation
Bilingual
Fluent in English and Spanish
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Transportation Coordinator
McLane Suneast Distribution Center
03.2001 - Current
Cosmetician /Customer Service Cashier
Eckerd Drugs
02.1999 - 02.2001
High School Diploma -
Miami Sr, High School
No Degree -
Miami Dade College
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