Summary
Overview
Work History
Education
Skills
Timeline
Generic

MONICA RODRIGUEZ

Rio Rancho,NM

Summary

Experienced and charismatic sales negotiator with a proven track record of delivering exceptional customer services and achieving sales targets. Possesses strong selling and closing skills and can thrive in a competitive environment. Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections, and close sales. Persuasive in negotiating contracts and diplomatic communication with customers to build long term productive relationships.

Overview

25
25
years of professional experience

Work History

SALES MANAGER

MASA
01.2019 - 01.2024
  • MASA MTS agent with 6 years plus a proven record of consumer sales professionalism. Strong closing skills Ambition and motivation, driven to earn high commissions and big bonuses Exceptional communication skills, able to explain products and services effectively in a group setting. I traveled from one city to another hosting seminars for 10 to 20 people on average. Educate customers on our emergency medical transportation service memberships that provide peace of mind, family protection & financial security—the first pre-paid emergency medical transportation company in the nation.
  • 4+ years of consumer sales experience.
  • Strong closing skills.
  • Exceptional communication skills, able to explain products and services effectively in a group setting.

SERVER/BARTENDER

FREIGHT HOUSE
01.2017 - 01.2020
  • Serve food, wine and beer in a family style kitchen and tap room. Provide excellent customer service by exceeding guest expectations. Accurately handle cash and credit card transactions.

BENEFIT CONSULTANT

AMERIPLAN USA
01.2016 - 01.2017
  • Offer a discount Medical Plan Organization helping families around the world save money on medical, Dental, vision, Chiropractic and Pharmacy. Focused on sales and business development roles within their network of discount medical plans.

SERVER

EL BRUNOS
01.2012 - 01.2017
  • Serve food, wine and beer in a family style kitchen and tap room. Provide excellent customer service by exceeding guest expectations. Accurately handle cash and credit card transactions.

OWNER

LIL DRAGON RESTAURANT
01.2007 - 01.2012
  • Responsible for budgeting, cash control, payroll, general accounting, and profit margin.
  • Defined target markets for advertising campaigns.
  • Reconciled all daily transactions.
  • Managed and directed a team of 10, including 2 shift leaders.
  • Responsible for hiring and adherence to Federal and State Labor laws.
  • Managed the food preparation and sanitary conditions of the restaurant ensuring we met State health and safety guidelines.
  • Ensure all customers have a great dining experience by identifying their needs and providing excellent customer service.

OWNER

DOLLAR AND MORE STORE
01.1999 - 01.2009
  • Oversaw budgeting, cost control, payroll, general accounting, and Profit Margin. Daily operations include the following:
  • Responsible for sales forecasting, work scheduling, payroll hours, and productivity.
  • Responsible for evaluating, recruiting, hiring, training, and motivating all associates.
  • Maintained a professional and friendly environment with customers, subordinates, and supervisors
  • Maintains standards of merchandising presentation and store signage to maximize sales.
  • Provided leadership and direction to associates.

Education

High School -

Santa Fe High School
01.1995

Skills

  • Excellent in customer service
  • Versed in Employee State and Federal Labor laws
  • Achieves annual budgeted sales growth
  • Owned my store and restaurant
  • Accurately handles all accounting functions of a retail store
  • Fluent in English and Spanish

Timeline

SALES MANAGER

MASA
01.2019 - 01.2024

SERVER/BARTENDER

FREIGHT HOUSE
01.2017 - 01.2020

BENEFIT CONSULTANT

AMERIPLAN USA
01.2016 - 01.2017

SERVER

EL BRUNOS
01.2012 - 01.2017

OWNER

LIL DRAGON RESTAURANT
01.2007 - 01.2012

OWNER

DOLLAR AND MORE STORE
01.1999 - 01.2009

High School -

Santa Fe High School

Similar Profiles

CREATE PROFILE