Monica Ruiz
Pasadena
Summary
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Hardworking Supportive and organized with good multitasking skills. Engaging and patient professional committed to promoting safe learning environment for all. Detail-oriented and compassionate with extensive knowledge in various subjects.
Overview
31
31
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Work History
Asst teacher
BL Evers llc
Humble
03.2025 - 01.2026
- Assisted teachers in developing and implementing lesson plans.
- Supported students with daily activities and classroom tasks.
- Organized classroom materials and resources for effective learning.
- Communicated with parents regarding student progress and needs.
- Monitored student behavior to promote a respectful atmosphere.
- Collaborated with staff to enhance student engagement strategies.
Asst manager Signature lifestyle/server /
Isles corporation
Kingwood
03.2019 - 02.2025
- Managed daily operations and ensured adherence to company policies and procedures.
- Collaborated with departments to streamline processes and improve communication.
- Developed training materials to enhance employee knowledge and skills.
- Resolved customer inquiries promptly to maintain high service standards.
- Monitored inventory levels and coordinated with suppliers for timely restocking.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Coordinated with other departments to ensure smooth flow of operations.
- Established processes for monitoring customer satisfaction levels.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Collaborated with kitchen staff to ensure timely order delivery.
- Managed food and beverage orders efficiently using point-of-sale systems.
- Maintained cleanliness and organization of dining and service areas.
- Handled customer inquiries and resolved complaints effectively.
- Ensured compliance with health and safety regulations consistently.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Addressed complaints to kitchen staff and served replacement items.
- Housekeeping , laundry, change bed linens,
- Stocked service areas with supplies during slow periods in different departments
Landon Ridge
Sagora corporation
Kingwood
01.2015 - 02.2018
- Contributed innovative ideas and solutions to enhance team performance and outcome
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted clients with daily living activities and personal care needs.
- Developed and maintained strong relationships with clients and their families.
- Monitored client health conditions and reported changes to healthcare professionals.
- Implemented care plans and ensured adherence to prescribed routines.
- Organized recreational activities to enhance client engagement and socialization.
- Provided companionship and emotional support during daily interactions.
- Maintained a clean and safe environment for clients at all times.
- Supported bathing, dressing and personal care needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Laundered clothing and bedding to prevent infection.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Followed care plan and directions to administer medications.
- Followed safe lifting and transferring techniques to transport residents.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Reported concerns to nurse supervisor to promote optimal care.
- Accompanied clients to social events such as movies or plays.
- Educated families about available resources for home health care services in the local community.
- Helped clients get in and out of beds and wheelchairs.
- Built strong and trusting rapport with clients and loved ones.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Collaborated with team members to improve service delivery and support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
Assembly/General Warehouse Associate
Goodman Manufacturing Company
Houston
11.2012 - 12.2014
- Collaborated with team members to optimize workflow processes consistently.
- Cleaned work area at the end of each shift, including sweeping floors and removing debris from dock area.
- Followed safety regulations while operating machinery and handling hazardous materials.
- Provided assistance to other departments when needed such as helping unload truck deliveries.
- Labeled containers, container tags, or products using marking tools such as labels or ink stamps.
- Staged and sorted multiple types of products for loading.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Assisted in packaging and labeling of products for shipment.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
- Folded letters, circulars or other documents and inserted into envelopes for distribution.
- Managed inventory levels using automated tracking systems daily.
- Prepared orders for shipment by packing and labeling items accurately.
Packing, Shipping, and Receiving Assembler
Blinds And Shutters Houston
Houston
12.2007 - 12.2009
- Assembled blinds and shutters using hand tools and machinery.
- Packaged products securely for shipping to ensure safe delivery.
- Received incoming shipments, verifying contents against packing lists.
- Coordinated with team members to streamline assembly line processes.
- Inspected finished products for quality assurance before shipment.
- Followed safety and quality protocols, and lean processes to minimize accidents.
- Assembled finished product for shipment by packing, crating, loading and securing items.
- Restocked packaging items and tracked boxes, tape and fill materials from inventory.
- Inspected packages for proper labeling prior to loading onto conveyor belts for shipment.
- Minimized waste and lag times by maintaining orderly and clean work area and equipment.
- Provided support during peak periods as required.
- Stacked finished goods in designated areas within the warehouse.
- Monitored machine outputs to confirm quality deliverables.
- Managed hazardous material handling processes in accordance with local regulations.
- Provided assistance with loading and unloading trailers as needed.
- Identified order discrepancies and damaged items and notified supervisor.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Packed, sealed or affixed postage to prepare materials for shipping.
Physical Therapist Technician
Parker Rehab center
Houston
02.2004 - 02.2006
- Prepared treatment areas by cleaning and organizing equipment.
- Supported patients in exercises to improve mobility and strength.
- Communicated patient progress to therapists during sessions.
- Managed inventory of supplies to ensure availability for treatments.
- Assisted physical therapists with treatments by preparing equipment and helping patients move to different positions during exercises.
- Answered questions from patients about proper form when performing exercise routines at home.
- Documented pain level and injury progress in patients and communicated information to head physical therapist.
- Administered therapy treatments to patients using hands or therapeutic devices.
- Promoted continuous patient advocacy for health and safety.
- Followed up with patients about needs and appointments.
- Set up equipment and gear for physical therapy appointments according to treatment plans.
Physical Therapist Technician
Mockingbird clinic
Dallas
01.2000 - 01.2003
- Communicated patient progress to therapists during sessions.
- Educated patients on home exercise routines and safety practices.
- Collaborated with healthcare team to optimize patient care strategies.
- Assisted physical therapists with treatments by preparing equipment and helping patients move to different positions during exercises.
- Cleaned medical equipment after each use following established procedures for sterilization or disinfection.
- Maintained records of patient progress for use in treatment planning and evaluation.
- Performed clerical duties such as answering phones, ordering supplies and maintaining inventory logs.
- Assisted with activities designed to increase strength and endurance including balance training exercises.
- Provided therapeutic modalities such as ultrasound, electrical stimulation and hot and cold packs according to therapist protocols.
- Set up equipment and gear for physical therapy appointments according to treatment plans.
- Promoted continuous patient advocacy for health and safety.
- Followed up with patients about needs and appointments.
- Facilitated group therapy sessions under the direction of a physical therapist.
- Answered questions from patients about proper form when performing exercise routines at home.
- Documented pain level and injury progress in patients and communicated information to head physical therapist.
- Inspected physical therapy equipment for damage and arranged for repair.
- Guided patients through therapeutic exercises and use of equipment under supervision.
- Provided motivational support to patients throughout their therapy journey.
Assembly Line Worker
Fulfill plus company
Houston
04.1995 - 04.1998
- Assembled products using hand tools and machinery following safety protocols.
- Inspected components for quality and compliance with company standards.
- Collaborated with team members to maintain efficient workflow on the assembly line.
- Loaded and unloaded materials for production processes as needed.
- Maintained cleanliness and organization of the work area throughout shifts.
- Worked quickly and efficiently while maintaining high standards of quality control.
- Recognized defective material and reported issues to management.
- Assembled component parts of items and completed hand-finishing of final products.
- Built and packaged products to comply with multiple work orders and deadlines.
- Boxed, labeled, and moved items to keep production lines moving swiftly.
- Assisted in the development of new assembly processes and procedures.
- Provided assistance in other departments when needed.
- Packaged products and double-checked package labels for accuracy.
Education
- Volunteered at Houston Livestock Show and Rodeo - 7 years +
- Community service for Texas Health Human Services
- Certified in CPR and First Aid
Skills
- Lesson planning
- Student support
- Customer service
- Conflict resolution
- Attention to detail
- Effective communication
- Bilingual
- Patient relations
- Classroom/ clinic restocking
- Art and music instruction
- Parent-teacher communication
- School / office l policies and procedures
- Update records
- Teamwork
- Patient functional milestones
Languages
Spanish
Native/ Bilingual
Affiliations
- Houston livestock show and Rodeo
- Committeeman/Gatekeeper
Certification
- CPR
- First Aid
- Food Handler
Timeline
Asst teacher - BL Evers llc
03.2025 - 01.2026
Asst manager Signature lifestyle/server / - Isles corporation
03.2019 - 02.2025
Landon Ridge - Sagora corporation
01.2015 - 02.2018
Assembly/General Warehouse Associate - Goodman Manufacturing Company
11.2012 - 12.2014
Packing, Shipping, and Receiving Assembler - Blinds And Shutters Houston
12.2007 - 12.2009
Physical Therapist Technician - Parker Rehab center
02.2004 - 02.2006
Physical Therapist Technician - Mockingbird clinic
01.2000 - 01.2003
Assembly Line Worker - Fulfill plus company
04.1995 - 04.1998
GED - ,