Monica Sandoval
Riverside,CA
Summary
Dedicated Health Assistant with a proven track record at Riverside Unified School District, showcasing exceptional communication skills and a commitment to student health and safety. Adept in bilingual customer service and efficient in high-pressure situations, demonstrating reliability and empathy. Excelled in maintaining accurate records and ensuring swift, caring responses to student needs.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Health Assistant
Riverside Unified School District
01.2002 - Current
- Administer basic first aid to high school students
- Dispense medications to students that have been order by student physician
- Screen ill or injured students in accordance with State Laws
- Follow district regulations and procedures
- Maintain a variety of records, files and reports
- Communicate with parents, office staff, district nurses, teachers and coaches
- Answer multiple phone calls
- Data entry as well as written documentation
Cashier /Customer Service Representative
Alin Party Supply
01.1999 - 01.2001
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Blew up multiple ballon orders for customers
- Bilingual customer Service
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
Stay Home Mom of 2
01.1991 - 01.1999
Homemaker
Education
Associate of Applied Science - Human Services
Riverside City College
Riverside, CA09.2027
Skills
- Strong Communication Skills
- People Person / Great with People
- Team Player
- Learn and Train fast
- Customer Service / Bilingual
- Punctual and Hardworking
- Calm and Effective Under Pressure
- Caring and Empathetic
- Reliability and Dedication
Certification
Human Services
CPR
First Aid
Timeline
Health Assistant
Riverside Unified School District
01.2002 - Current
Cashier /Customer Service Representative
Alin Party Supply
01.1999 - 01.2001
Stay Home Mom of 2
01.1991 - 01.1999
Associate of Applied Science - Human Services
Riverside City College