MONICA SOTO
Los Angeles,CA
Summary
Dedicated hospitality professional with over 6 years of experience in luxury hotels, creative campuses, and studio facilities. Proven ability to maintain high standards of cleanliness, support housekeeping operations, and deliver exceptional guest service. Recognized for leadership, efficiency, and strong teamwork while managing guest requests, room support, and facility cleanliness in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
House Attendant/ Runner
Regent Santa Monica Beach
Santa Monica, CA
2024 - Current
- Support housekeeping operations in a luxury hotel environment ensuring high service standards.
- Deliver guest requests promptly and professionally to enhance guest satisfaction.
- Transport linens, supplies, and equipment efficiently across multiple departments.
- Maintain cleanliness and organization of service areas, hallways, and storage rooms.
- Collaborate closely with housekeeping and front office teams to ensure smooth daily operations.
Room Attendant
Soho House
Los Angeles, California
2023 - 2024
- Exhibited strong organizational skills to clean and restock rooms efficiently and promptly.
- Delivered items to guests in timely, courteous, and professional manner.
- Applied knowledge of hotel policies and procedures regarding housekeeping operations.
- Dusted and polished furniture and equipment.
- Changed and laundered bedspreads, sheets, and blankets to remove dirt.
- Reported any maintenance issues to supervisor immediately and followed up to verify resolution.
Janitorial/Day Porter
Disney Grand Central Creative Campus
Glendale, CA
2022 - 2023
- Assisted supervisors with daily facility operations and team coordination.
- Maintained cleanliness of offices, common areas, and high-traffic spaces.
- Responded quickly to maintenance and cleaning needs across the campus.
- Ensured a professional and safe work environment for staff and visitors.
Night Shift Janitor
Prospect Studios
Los Angeles, CA
2020 - 2021
- Performed evening janitorial services in studio and production facilities.
- Maintained sanitation standards in offices, restrooms, and shared spaces.
- Managed cleaning supplies and ensured readiness for next-day operations.
PM Janitor
Yeshiva University High School
Los Angeles, CA
2017 - 2018
- Maintained classrooms, hallways, and facilities to ensure a clean learning environment.
- Completed nightly cleaning routines efficiently and independently.
Education
High School Diploma -
Helen Bernstein High-School
Los Angeles, CA2017
Skills
Luxury Hospitality & Housekeeping Standards
Guest Service & Guest Request Management
Room Preparation & Turnover Support
Deep Cleaning & Sanitation Procedures
Team Collaboration & Communication
Organization & Time Management
Leadership & Team Support
Facility Cleaning & Mainte
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
House Attendant/ Runner
Regent Santa Monica Beach
2024 - Current
Room Attendant
Soho House
2023 - 2024
Janitorial/Day Porter
Disney Grand Central Creative Campus
2022 - 2023
Night Shift Janitor
Prospect Studios
2020 - 2021
PM Janitor
Yeshiva University High School
2017 - 2018
High School Diploma -
Helen Bernstein High-School