Monica Starling
Home Repair And Housekeeping
Dallas Tx,TX
Summary
Housekeeping professional with 5-year and more background addressing guest requests and problems to maintain high satisfaction. Detail-oriented and punctual with good teamwork abilities, solid housekeeping experience and excellent interpersonal skills. Focused on exceeding performance and productivity targets.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Housekeeping Aide
Christopher Davis
Dallas, TX
09.2021 - Current
- Daily responsibilities include cleaning and sanitizing rooms or other assigned areas, changing linens, changing glassware, and removing debris. Specific duties include dusting and polishing, cleaning all furniture and accessories, washing windows and mirrors, removing any stains and marks and emptying all trash. Housekeeping aide, cleans and sanitize bathing spaces, sinks and toilets, vacuuming, sweeping and mopping are included in the duties. Also, submitted reports to appropriate supervisor any property that was damaged.
- Daily duties also include maintaining supply carts with adequate supplies. Ensure all daily duties and assignments are met and housekeeping aides communicate throughout the day with supervisors and other staff members.
- Housekeeping aides are also responsible for to the needs of guests in a prompt and courteous manner while maintaining guest satisfaction. At times, guest may request additional items in their room, laundry room, laundry services, shoe shines, extra rollaway beds or cribs. They also answer inquires of guests regarding various matters such as accommodation and directions.
Housekeeping Aide and Home Repair
Donald Willis
Lancaster, TX
04.2019 - Current
- Daily responsibilities include cleaning and sanitizing rooms or other assigned areas, changing linens, changing glassware, and removing debris. Specific duties include dusting and polishing, cleaning all furniture and accessories, washing windows and mirrors, removing any stains and marks and emptying all trash. Housekeeping aide, cleans and sanitize bathing spaces, sinks and toilets, vacuuming, sweeping and mopping are included in the duties. Also, submitted reports to appropriate supervisor any property that was damaged.
- Daily duties also include maintaining supply carts with adequate supplies. Ensure all daily duties and assignments are met and housekeeping aides communicate throughout the day with supervisors and other staff members.
- Housekeeping aides are also responsible for to the needs of guests in a prompt and courteous manner while maintaining guest satisfaction. At times, guest may request additional items in their room, laundry room, laundry services, shoe shines, extra rollaway beds or cribs. They also answer inquires of guests regarding various matters such as accommodation and directions.
- Also painting, tile laying, and yard work and minor plumbing repair.
Cook/Cashier
Fair Park Grocery
Dallas, TX
04.2019 - 11.2021
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Welcomed customers and helped determine their needs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Created price tags and merchandise signs.
- Taking Customers orders, cooking on grill and fryer. Cleaning of kitchen grill and other items including washing of dishes . Also others duties like sweeping, mopping, emptying trashes, changing for cooking oil. Sanitizing of all kitchen items, including bathroom area and backroom storage area.
- Daily responsibilities include cleaning and sanitizing rooms or other assigned areas, changing linens, changing glassware, and removing debris. Specific duties include dusting and polishing, cleaning all furniture and accessories, washing windows and mirrors, removing any stains and marks and emptying all trash. Housekeeping aide, cleans and sanitize bathing spaces, sinks and toilets, vacuuming, sweeping and mopping are included in the duties. Also, submitted reports to appropriate supervisor any property that was damaged.
- Daily duties also include maintaining supply carts with adequate supplies. Ensure all daily duties and assignments are met and housekeeping aides communicate throughout the day with supervisors and other staff members.
- Housekeeping aides are also responsible for to the needs of guests in a prompt and courteous manner while maintaining guest satisfaction. At times, guest may request additional items in their room, laundry room, laundry services, shoe shines, extra rollaway beds or cribs. They also answer inquires of guests regarding various matters such as accommodation and directions
- prep work for foods that where being prepared throughout the date and week . Marking with dates and time.
Merchandise Manager
Dollar Tree
Carrollton, TX
04.2016 - 11.2018
- Executed in-season pricing strategies, promotions and markdowns to reach financial targets.
- Planned out sales cycles to develop and service accounts by using product marketing, prospecting, promotion and merchandising for product awareness and placement.
- Developed merchandise plans to purchase various highly sought-after items to increase sales by [Number]%.
- Created sales cycle plan to develop and service accounts through product marketing, prospecting, promotion and merchandising for proper product visibility.
- Oversaw inventory counts each [Timespan] to maintain stock records and account for shrinkage.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
- Arranged consistent shelves, bins and racks at [Number] locations by following established planograms.
- Authorized purchase orders and consumables through [Software] and [Software].
- Assessed areas of service concern and developed improvement plans.
Home Health Aide
Blessing Healthcare Service
Lewisville, TX
04.2011 - 07.2014
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Administered prescribed medications under direction of physician.
- Developed rapport to create safe and trusting environment for care.
- Assisted disabled clients to support independence and well-being.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Education
GED -
Jefferson High School Online
Florida City, FL 01.2013 - 09.2013
Certification - Electronics Technology
ATI Career Training Center - Dallas
Dallas, TX 09.2009 - 08.2010
Skills
Deep cleaning skills
Cleaning techniques
Residential cleaning
Hazardous chemical training
Quality control guidelines
Building maintenance
Additional Information
REFERENCE
- JOYCE WILLIS 972-674-0008
- DANISHA BENJAMIN 214-603-3737
- MARDINE NAPPER 214-927-4527
Timeline
Housekeeping Aide
Christopher Davis
09.2021 - Current
Housekeeping Aide and Home Repair
Donald Willis
04.2019 - Current
Cook/Cashier
Fair Park Grocery
04.2019 - 11.2021
Merchandise Manager
Dollar Tree
04.2016 - 11.2018
GED -
Jefferson High School Online
01.2013 - 09.2013
Home Health Aide
Blessing Healthcare Service
04.2011 - 07.2014
Certification - Electronics Technology
ATI Career Training Center - Dallas
09.2009 - 08.2010