Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Monica Valera

Ukiah,California

Summary

Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill the role at your company.

Overview

2
2
years of professional experience

Work History

Starbucks Barista

Starbucks
12.2022 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Arcade Attendant/Party Host

Slam Dunk Pizza
01.2022 - 12.2022
  • Maintained inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary
  • Provided information about facilities, entertainment options and rules and regulations.
  • Monitored activities to ensure adherence to rules and safety procedures, and arrange for removal of unruly patrons
  • Sold and served refreshments to customers.
  • Inspected equipment to detect wear and damage and performed minor repairs, adjustments and maintenance tasks, such as oiling parts
  • Experienced with social media and communications platforms.

Education

General Education -

Santa Rosa Junior College
Santa Rosa, CA
05.2024

HIGH SCHOOL DIPLOMA -

Ukiah Independent Study Association
06.2023

Skills

  • Time Management
  • Patient
  • Communicative
  • Problem Solving
  • Works Well Under Pressure
  • Customer Service
  • Active Listening
  • Adaptability
  • Organized
  • Resourceful

Additional Information

  • Awards/Achievements: Principal's Honor Roll (school), Student of the Month (school), Partner of the Quarter (Starbucks)
  • Volunteer Experience: Frequently volunteered at Redwood Empire Food Bank, volunteer as a cheer coach for the Ukiah Lions Cheer & Football Organization, Volunteer at CAP Sonoma Head Start, and seasonly at the Ukiah Valley Christmas Effort.

Languages

1. English: fluent

2. Spanish: conversational

Timeline

Starbucks Barista

Starbucks
12.2022 - Current

Arcade Attendant/Party Host

Slam Dunk Pizza
01.2022 - 12.2022

General Education -

Santa Rosa Junior College

HIGH SCHOOL DIPLOMA -

Ukiah Independent Study Association

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Monica Valera