Monica Washington
Winston Salem,NC
Summary
To obtain a custom oriented position with a reputable corporation allowing optimum advancement based on my proven consistent performance and job security as to the company’s objective and success and requiring benefits a company can offer. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Booking/Scheduling Coordinator Manager
TNM Entertainments
02.2015 - Current
- T&M Comedy Entertainments
- Booking/Scheduling/Invoices/bookkeeping
- I handle the booking dates and contracts for the comedians
- I keep up with the books and sending out the invoices
- I also help with recruitment and assignment placement for comedy gigs.
- I also help with Marketing and Advertising
- Onboarded new employees with training and new hire documentation.
Caller/Agent
SJV Data Salutions
10.2019 - 01.2022
- I handle inbound and outbound calls to conduct academic and employment background checks for different companies
- I had to use different systems like CRM and Softphone system.
- Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
- Updated customer records in CRM to document interactions.
- Attended training to stay up to date with new products and service offerings.
Cleaner
12.2017 - 07.2018
- Cleaned homes
- Polished Cleaning and Organizing
Board Member/Department Secretary
Love and Grace Fellowship Church
11.2014 - 08.2017
- Would attend all board meetings and take minutes and put into action new plans for the church.
- Signed official documents and board minutes.
- Wrote clear, brief notes to record all motions and decisions of meetings.
- Created and maintenance up-to-date board planning calendar to outline matters on board's agenda.
- I also help out in the treasury department
Education
Associate Degree - Criminal Justice
E XPERIENCE
Everest University
Skills
- Sales and Marketing
- Lead Generation
- Team Leadership
- Project Management
- Employee Training
- Job Assignments
- Schedule Preparation
- Time Management
- Stage Shows
Timeline
Caller/Agent
SJV Data Salutions
10.2019 - 01.2022
Cleaner
12.2017 - 07.2018
Booking/Scheduling Coordinator Manager
TNM Entertainments
02.2015 - Current
Board Member/Department Secretary
Love and Grace Fellowship Church
11.2014 - 08.2017
Associate Degree - Criminal Justice
E XPERIENCE
Everest University