Monica Westt-Williams
Kennesaw,GA
Summary
Results-oriented Retail Manager skilled in inventory management and merchandising. Adept at training and developing high-performing teams, leading to increased sales and improved customer.
Overview
23
23
years of professional experience
Work History
Stylist
Banana Republic
Marietta, GA
10.2025 - Current
- Advised clients on wardrobe choices to enhance personal style and confidence.
- Assisted in inventory management to ensure availability of trending items and bestsellers.
- Developed strong relationships with clients to foster loyalty and repeat business.
- Use knowledge of current trends to provide effective styling solutions.
Act as a brand ambassador by creating experiences that drive sales and achieve store goals. - Contribute to the stores success by meeting sales goals.
- Work with the sales team to support all areas of the store, including sales floor, fitting room, and back of house.
Store Scanning Specialist
Whole Foods Market
Atlanta, GA
02.2022 - 10.2024
- Audits store tags, signs, and scale prices to confirm tag / signage / price match.
- Perform all of the SSS requirements for Sales Changeovers in addition to other WFM Standard Operating Procedures as directed by Store and Regional leadership.
- Completes audit reports, noting discrepancies and plans of action to resolve.
- Troubleshoots scanning issues, reporting to the Regional Data Team.
- Supports Weights and Measures inspections.
- Support and facilitate the ordering and distribution of signage and ensure proper placement and prompt removal.
Customer Service Supervisor
Bath & Body Works
Tampa, FL
10.2012 - 04.2014
- Performed opening and closing routines including execution of bank deposits, receipt of shipment, and processing payroll.
- Drove profitable sales growth through operational efficiencies and talent development.
- Provided leadership with floor sets, window changes, visual presentation standards, signage placement, etc.
- Assisted in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs)
Assistant Manager
Old Navy
Port Richey, Florida
04.2003 - 01.2009
- Drove Profitable sales and managed all aspects of store operations, including customer and product management.
- Recruited, hired and developed highly productive brand associates, leads, and tea members to create a high performing team.
- Developed weekly staff schedule to ensure proper coverage.
- Handled customer inquires, complaints, and escalations.
Education
Associate of Science - Fashion Design And Merchandising
International Academy of Design And Technology
Tampa, FL06-2002
Skills
- Leadership skills
- Inventory management
- Visual merchandising
- Customer relationship management
- Wardrobe styling
- Sales strategy development
Timeline
Stylist
Banana Republic
10.2025 - Current
Store Scanning Specialist
Whole Foods Market
02.2022 - 10.2024
Customer Service Supervisor
Bath & Body Works
10.2012 - 04.2014
Assistant Manager
Old Navy
04.2003 - 01.2009
Associate of Science - Fashion Design And Merchandising
International Academy of Design And Technology