Summary
Overview
Work History
Education
Skills
Timeline
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Monica Wiley

Tacoma,WA

Summary

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Overview

2
2
years of professional experience

Work History

Cashier

Rite Aid
Tacoma, WA
08.2022 - 05.2024
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Scanned items and checked pricing on cash register for accuracy.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Answered customer questions and provided store information.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Maintained work area and kept cash drawer organized.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Welcomed customers, offering assistance to help find store items.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Cashier

Walgreens
Tacoma, WA
04.2023 - 12.2023
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Scanned items and checked pricing on cash register for accuracy.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Answered customer questions and provided store information.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.

Education

High School Diploma -

Parkrose High School
Portland, OR
06-1981

Skills

  • Cash Register Operation
  • ID Verification
  • POS Systems
  • Customer Service
  • Payment Collection
  • Returns Processing
  • Payment Processing
  • Cash Handling
  • Customer Assistance
  • Product Recommendations
  • Merchandise Restocking
  • Liquor Law Compliance
  • Credit and Cash Transactions
  • Scanner Operations
  • Customer Service Excellence

Timeline

Cashier

Walgreens
04.2023 - 12.2023

Cashier

Rite Aid
08.2022 - 05.2024

High School Diploma -

Parkrose High School

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Monica Wiley