Monica Willingham
Montgomery,AL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Dental Insurance Biller
Montgomery Pediatric Dentistry And Orthodontics
08.2022 - 08.2023
- Audited and corrected billing and posting documents for accuracy.
- Handled account payments and provided information regarding outstanding balances.
- Verified to see if insurance was active or inactive and to determine if it would cover specific procedures for patients.
- Checked claims and suspended payments and worked the ledger to make sure all payments had gone through correctly.
Daycare Teacher
Little Explorers Learning Center
08.2021 - 03.2022
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
Front Desk Associate
Professional Cleaners
05.2021 - 07.2021
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered customer telephone calls promptly and appropriately handled needs.
Restaurant Waitress
The Landing At Parker Creek
05.2020 - 09.2020
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Served food and beverages promptly with focused attention to customer needs.
Education
No Degree - Psychology
Troy University
Troy, ALHigh School Diploma -
Alabama Christian Academy
Montgomery, AL05.2020
Skills
- Past Due Balance Management
- Patient Benefits Confirmation
- Billing Document Creation
- Correct Errors
- Microsoft Office
- Classroom Observation
- Well Control
- Emotionally Supportive
- Child CPR
- Sanitation and Hygiene
- Parent Communication
- Child Psychology Knowledge
- Creative Arts Talent
- Accurate Recordkeeping
- Time Management
- Sorting and Labeling
- Effective Planning
- Listening Skills
Timeline
Dental Insurance Biller
Montgomery Pediatric Dentistry And Orthodontics
08.2022 - 08.2023
Daycare Teacher
Little Explorers Learning Center
08.2021 - 03.2022
Front Desk Associate
Professional Cleaners
05.2021 - 07.2021
Restaurant Waitress
The Landing At Parker Creek
05.2020 - 09.2020
No Degree - Psychology
Troy University
High School Diploma -
Alabama Christian Academy
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