Monica Wise
Charleston,SC
Summary
Over 19 years of aviation experience, with 16 of those years within quality. During that time in quality, have taken on the responsibilities of the team lead. Create dynamic and positive workplace culture to align with organizational mission and values. Have trained approximately 30+ new hires and mentor struggling teammates to achieve overall team success through cross training. Have participated in the Diversity Council, Safety Team Focal, and the Employee Involvement Program. Also, have participated in the Pre-Flight Exploration Program, formally known as Transition to Management, and have received the Boeing Values Recognition award 2023. Aspire to focus on being more open-minded and learning to listen in order to provide efficient solutions for the team, company, and customers.
Overview
15
15
years of professional experience
Work History
Quality Assurance Specialist
Boeing
10.2008 - Current
- Conducted training and mentored 30+ team members throughout the years to promote productivity, accuracy, and commitment to the company and customers
- Managed leave requests and absences and arranged quality support to facilitate smooth flow of operations.
- Implemented processes and procedures to streamline operations.
- Promoted standards through personal example to help each member understand expected behaviors and standards.
- Held Tier 1 daily team meetings to inform team members on company news and updates, KPI discussions, and Safety.
- Prepare daily Tie-In reports
- Learning/doing FAD Tier 3 reports
- Currently Supervising 4 team members to confirm compliance with set procedures and quality requirements.
- In February of 2023, Implemented cross training of team members with Mid-Body team lead to allow smooth flow of operations in need within both FAD and Mid-Body buildings.
- Have cross-trained 3 teammates to prepare them for new assembly line in progress.
- Trained previous team lead our processes and procedures in order to succeed. He has now since transitioned to production management
Education
High School Diploma -
Burke High School
Charleston, SC06.1989
Skills
- Overseeing Daily Activities
- Giving Constructive Feedback
- Leadership
- Leading Team Meetings
- Safe Work Practices
- Work Planning and Prioritization
- Teamwork and Collaboration with 88-20 and other departments
- Mentorship
- Excel
- Tier 1
Awards/Certificates
- Cash Award for performance excellence
- Boeing Points for Safety
- Numerous Instant Award Vouchers
- Commitment to Quality Award
- 2011 Global Diversity Change Agent Team Award
- CPR and First-Aid Certificate
- First Responder Certificate
- Pre-Flight Exploration Certificate
Timeline
Quality Assurance Specialist
Boeing
10.2008 - Current
High School Diploma -
Burke High School