Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Monica Yanez

Magnolia

Summary

Through my time as a Dental Hygienist and even working at a professional beauty supply store, I developed communication skills that I had never had before. I was always very shy, but each work place allowed me to come out of my shell. In the last 5 years, from the moment I started the Dental Hygiene program to working in the field, I was able to really strengthen my skills. I learned how to adapt no matter where I was. In a way, I was able to "travel around the world" while staying in a 60 mile radius from home. I experienced different cultures with the patients I got to interact with, the many different offices I was able to work at and the communities they were located in. The dental world runs on time management, organization, paying attention to detail, being able to adapt in a new work place environment and changes in a schedule. Every office uses a software program of their choosing, so I was able to learn different software programs from what I was used to in school. Strong communication, empathizing with patients to be able to deliver the best experience for them, developing relationships and being a team player in your workplace is super important. I was able to motivate patient's to take care of their oral health, be enthusiastic to make the trip to the dentist a fun experience for all patients and get to know my patients to build relationships. There were so many patients who loved the deep personal talks I initiated. I enjoyed being a listening ear for the ones who were having a bad day and for the ones who enjoyed having conversations. I also learned to respect the ones who weren't ready to talk. Now, I'm wanting to use these skills and gifts for the Lord and His Kingdom.

Overview

10
10
years of professional experience

Work History

Dental Hygienist

TOMAGWA Healthcare Ministries
03.2022 - 03.2024
  • Worked with those in the community that had limited resources to take care of their oral health.
  • Understanding patients and their limited resources and recommended products that worked best for each individual while keeping their limited resources in mind.
  • Worked primarily with a Hispanic population which allowed me to practice my Spanish while truly creating relationships with my patients that mostly needed cleanings every 3 months.
  • Collaborated with dentists to develop and implement individualized patient care plans.
  • Performed the necessary cleaning each patient required.

Dental Hygienist

Grace Dental
04.2021 - 03.2022
  • Worked primarily with a Korean population that allowed me to experience a new culture and was truly an amazing experience.
  • Created relationships with my patients with the short amount of time I had with them each day, getting to know their culture and striving to make their experience a personal one while doing my job of cleaning their teeth.
  • Tailored individualized periodontal maintenance programs for patients suffering from gum disease or other related concerns.
  • Promoted a welcoming environment by maintaining a clean and organized workspace, leading to increased patient satisfaction rates.

Dental Hygienist

Cloud Dentistry
08.2019 - 04.2021
  • This job allowed me to be a "substitute teacher" in the dental world, covering for an office's permanent dental hygienist and experiencing different cultures and communities within each area I was sent to.
  • I worked with new people I had never met each day, learning how to use the dental software program the office used in a short amount of time each morning before starting to see the patients for the day.
  • Worked to make each patient feel comfortable with conversations because I knew they were used to their "regular" dental hygienist.
  • Performed whatever cleaning each patient needed and helped the office perform the tasks their actual dental hygienist would perform.

Sales Associate

Armstrong McCall Beauty Supply
08.2014 - 08.2017
  • Organized shelves to ensure the store looked nice, restocking shelves to make sure stylists were able to get as much as they needed for their salon.
  • Worked the cash register and helped keep track of inventory.
  • Built relationships with customers since only licensed cosmetologists were allowed to shop at this store, they were always repeat customers and their satisfaction was very important.
  • Answered phone calls to write down orders stylists and salons needed to be delivered.
  • Pulled and packaged orders and double checked every order to ensure the stylists and salons were getting precisely what they needed as it was very important for their business.

Education

Associate of Applied Science - Dental Hygiene

Lone Star College
Kingwood, TX
05-2019

Associate of Science -

Lone Star College
Houston, TX
05-2015

Skills

  • Team player
  • Organization
  • Time-Management
  • Detail-Oriented
  • Communication
  • Empathy
  • Adaptability
  • Enthusiastic
  • Motivation
  • Listening

Accomplishments

    I received my Cosmetology license in High School which I feel was a big accomplishment! I love hair, nails, make-up and fashion. Though I never worked in a salon, I love coloring my own hair and my family members. I've even gone platinum blonde and did it myself twice in my life!

Timeline

Dental Hygienist

TOMAGWA Healthcare Ministries
03.2022 - 03.2024

Dental Hygienist

Grace Dental
04.2021 - 03.2022

Dental Hygienist

Cloud Dentistry
08.2019 - 04.2021

Sales Associate

Armstrong McCall Beauty Supply
08.2014 - 08.2017

Associate of Applied Science - Dental Hygiene

Lone Star College

Associate of Science -

Lone Star College
Monica Yanez