Monica Zavala
Porterville,CA
Summary
Compassionate and dedicated Pre-Licensed Psychiatric Technician with experience at Porterville Developmental Center. Skilled in psychiatric assessment and patient rapport, I excel in fostering emotional well-being and independence. Proven ability to implement individualized treatment plans and utilize de-escalation techniques, ensuring a safe and supportive environment for patients.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pre-Licensed Psychiatric Technician
Porterville Developmental Center
Porterville, CA
08.2025 - Current
- Monitored patient behavior and reported changes to nursing staff for assessment.
- Assisted in developing individualized treatment plans based on patient needs and goals.
- Provided support during therapeutic activities to promote social skills and emotional well-being.
- Educated patients on coping mechanisms and daily living skills to enhance independence.
- Assisted in daily activities, completing ADL’s
Psychiatric Technician Trainee
Porterville Developmental Center
Porterville, CA
09.2024 - 08.2025
- Prompt those who need reminders of completing ADL's
- Assist in the kitchen when needed, Helping with breakfast/ lunch
- Run group area, do morning group, as in stretches etc..,
- Ask if anyone has any concerns
- Do daily flow sheets for group area assigned.
- Prompt those who need reminders to have their beds made and room clean.
- Room Checks every 30 minutes.
Receptionist/ Medical Assistant
Robert D Gillett Eye & Vision Center
Porterville, CA
04.2018 - 07.2022
- Blood pressure,
- Funds Photography, Billing,
- Dealing with different insurances,
- Answering the phone,
- Assist patient with questions,
- Handling late accounts and collecting payments.
Medical Biller and Coder
Rios Robert
Tipton, CA
03.2020 - 12.2021
- Maintained up-to-date knowledge of industry regulations and coding updates.
- Processed medical claims accurately using ICD-10 and CPT coding systems.
- Collaborated with the finance department to ensure timely payments from insurers and patients.
- Input data into computer programs and filing systems.
- Entered payment information into correct patient charts
Maintenance and Service Occupational Trainee
Porterville Developmental Center
Porterville, CA
05.2015 - 02.2016
- Cleaned assigned clients rooms,
- Distributed clean linen and clothing, Maintained a clean, safe environment,
- assured availability of supplies,
- Replaced linen and made up beds.
Education
Psychiatric Technician - Psychiatric Nursing
Porterville College
Porterville, CA12.2024
Medical Assistant - Medical Assistant
San Joaquin Valley College
Visalia, CA04.2018
Skills
- Psychiatric assessment
- Suicide risk assessment
- Clinical documentation
- Self-harm prevention
- Vital signs documentation
- Direct patient care
- Incident reporting
- De-escalation techniques
- Mobility assistance
- Patient assessment
- Patient rapport
- Teamwork
- Teamwork and collaboration
- Multitasking
- Organizational skills
- Active listening
- Patient safety
- Verbal and written communication
- HIPAA requirements
- Relationship building
- Team building
- Vitals monitoring
Certification
Certified nursing assistant
BLS
Timeline
Pre-Licensed Psychiatric Technician
Porterville Developmental Center
08.2025 - Current
Psychiatric Technician Trainee
Porterville Developmental Center
09.2024 - 08.2025
Medical Biller and Coder
Rios Robert
03.2020 - 12.2021
Receptionist/ Medical Assistant
Robert D Gillett Eye & Vision Center
04.2018 - 07.2022
Maintenance and Service Occupational Trainee
Porterville Developmental Center
05.2015 - 02.2016
Psychiatric Technician - Psychiatric Nursing
Porterville College
Medical Assistant - Medical Assistant
San Joaquin Valley College