Monica Davis
Hutto,Tx
Summary
Reliable and customer-focused rideshare driver with a strong commitment to safety, punctuality, and excellent service. Skilled in navigation, time management, and maintaining a clean, comfortable vehicle. Dedicated to providing positive passenger experiences and maintaining high ratings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Driver
Uber And Lyft
Austin, TX
12.2025 - Current
- Ensured timely delivery of goods across designated routes.
- Maintained vehicle compliance with safety regulations and company standards.
- Conducted routine vehicle inspections to ensure optimal performance.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Implemented feedback mechanisms to improve service efficiency and customer satisfaction.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Delivered goods and products to customer on time and in excellent condition.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Delivery Driver
Roadie
Austin, TX
11.2025 - Current
- Implemented process improvements that enhanced workflow efficiency in package sorting and delivery operations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Coordinated with management to streamline logistics operations, improving overall service quality.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Delivery Driver
ShipStation
Austin, TX
08.2024 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Delivery Driver
Amazon Flex
Austin, TX
04.2019 - Current
- Optimized delivery routes to enhance efficiency and reduce time on the road.
- Ensured accurate package handling and adherence to safety protocols during deliveries.
- Maintained vehicle cleanliness and compliance with maintenance schedules to ensure reliability.
- Provided exceptional customer service by addressing inquiries and resolving delivery issues promptly.
- Coordinated with management to streamline logistics operations, improving overall service quality.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Education
Master of Science - Criminal Justice
Walden University
Minneapolis, MN11-2018
Bachelor of Science - Criminal Justice
Strayer University
Jackson, MS08-2016
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Safe driving
- Time management skills
- Clean driving record
- GPS navigation
- Safe driving record
Certification
- Valid Driver’s License (Texas)
- Clean Driving Record
- Rideshare Platform Approval
- Hipaa
- Bloodborne Pathogen
- CyberSecurity
- OSHA Hazard
- Workplace Violence
- Sexual Harassment
Timeline
Delivery Driver
Uber And Lyft
12.2025 - Current
Delivery Driver
Roadie
11.2025 - Current
Delivery Driver
ShipStation
08.2024 - Current
Delivery Driver
Amazon Flex
04.2019 - Current
Master of Science - Criminal Justice
Walden University
Bachelor of Science - Criminal Justice
Strayer University