Monica Frenza
Marstons Mills,MA
Summary
Highly organized, adaptable and detail-oriented professional, with the ability to excel in a fast paced environment. Able to quickly learn and apply strong problem-solving and decision-making skills in job tasks. Self-motivated with good understanding of evaluating credit history, financial stability and risks. Diligent individual with strong work ethic.
Overview
2025
2025
years of professional experience
Work History
Mortgage Underwriter I & II
Cape Cod Five Cents Savings Bank
10.2015 - Current
- Analyze credit, income and financial information to make loan eligibility decisions
- Insure all loans meet compliance requirements
- Review DU/LP findings to insure all requirements are met
- Escalate any applications that require manager approval
- Managed a pipeline of up to 75 loans
- Promoted to Underwriter II in March 2024.
Home Equity Underwriter
Cape Cod Five Cents Savings Bank
- Currently assisting in the home equity underwriting department during a period of high volume in home equites and low volume in first mortgages
- Insure initial disclosure compliance regulations are met
- Processing and underwriting lines of credit, home equity and solar loans
- Review of title rundowns
- Review loan terms with customers, to assist them in choosing the product best suited for their needs
- Review documentation requests with borrowers
- Assisted managers in implementing first mortgage standards to the home equity division, so that the bank’s underwriting guidelines are more cohesive as a whole
- Currently training in consumer (Mass Save) HEAT loans.
Mortgage Closer
Cape Cod Five Cents Savings Bank
- Cross-trained as back up mortgage closer for both HELOC and first mortgage loans
- Preparation of initial closing disclosures, final review of files and preparation of closing documents.
Loan Processor
Cape Cod Five Cents Savings Bank
- Cross-trained to assist in initial processing of loan applications
- Collected required documents from borrowers and answered their questions regarding documentation requests.
Mortgage Loan Processor/Closer/HELOC Underwriter
Cooperative Bank of Cape Cod
01.2012 - 10.2015
- Began as a processor assisting underwriters, loan officers and borrowers with conditions, and preparing files for closings
- Managed pipeline of 45-60 loans for 5 loan officers
- Transferred to closing for approximately 8 mos., working closely with attorneys to ensure a smooth closing, prepared closing documents and funded loans
- Returned to loan processing to fill a need there
- Most recent position held was HELOC processor and underwriter
- Reviewed income, credit, assets, appraisal and title to clear file for closing
- Scheduled and prepared closing documents
- Worked closely with branch managers and assistants to ensure a smooth process for our borrowers.
Education
A.S., Business Management -
Cape Cod Community College
01.2016
Skills
- Analyzing data
- Creditworthiness assessment
- Documentation Review
- Credit analysis
- Loan approval & denial
- Client Relationship Building
- LP/DU
- Mortgagebot LOS
Timeline
Mortgage Underwriter I & II
Cape Cod Five Cents Savings Bank
10.2015 - Current
Mortgage Loan Processor/Closer/HELOC Underwriter
Cooperative Bank of Cape Cod
01.2012 - 10.2015
Loan Processor
Cape Cod Five Cents Savings Bank
Home Equity Underwriter
Cape Cod Five Cents Savings Bank
Mortgage Closer
Cape Cod Five Cents Savings Bank
A.S., Business Management -
Cape Cod Community College
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