Monica L. Justice-Keesee

30 years experience in Family Research

15 years experience as a Licensed Civil Process Server

15 years experience in Skip Tracing

7 years in Law Enforcement

5 years experience as a Bail Bondsman and Bail Jumper Recovery

• Leveraged social media platforms to gather critical information on subjects, improving case outcomes.
• Utilized advanced research skills to uncover hidden connections between subjects and other parties, furthering case progressions.
• Maintained detailed records of all skip trace activities, ensuring accuracy and accessibility for future reference.
• Conducted mobile and stationary surveillance on subjects in various investigations.
• Conducted surveillance for up to 12 hours at time.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.

• Assisted clients in understanding their rights under state laws regarding bail bond agreements, promoting transparency and trust.
• Supported families during emotionally challenging times by offering compassionate guidance throughout the bail process.
• Conducted comprehensive background checks on potential clients, identifying any red flags or risks before issuing bonds.
• Assisted in locating fugitives, working closely with law enforcement to bring them back into custody as quickly as possible.
• Maintained up-to-date knowledge of industry regulations to ensure compliance in all transactions.
• Developed strong relationships with local law enforcement agencies, fostering trust and facilitating smoother operations.
• Built and established relationships with clientele to improve future business opportunities.
• Collaborated with law enforcement agencies to ensure prompt release of clients from custody.
• Processed payments from defendants to secure bonds.
• Attended court to confirm attendance of each defendant at scheduled times.
• Filed paperwork and paid bonds to court, providing prompt jail release for defendants.
• Located, apprehended and returned suspects to court or jail after missed court appearances.

• Received papers to be served from attorneys, court clerks, and magistrates and printed out papers.
• Provided proof of service in form of affidavit.
• Maintained detailed records of service attempts, ensuring accurate reporting and successful case resolutions.
• Handled conflict resolution professionally when encountering confrontational situations during document deliveries, maintaining composure under pressure.
• Upheld ethical standards by maintaining confidentiality of sensitive client information at all times.
• Strengthened relationships with clients through exceptional customer service and prompt responses to inquiries.
• Optimized route planning to maximize productivity while minimizing travel time between service locations.
• Tracked down 300-400 defendants per month to serve legal documents.
• Developed strong rapport with courthouse staff and local authorities, facilitating efficient coordination for legal requirements fulfillment.
• Expanded knowledge of local jurisdictions and court procedures, leading to increased success rates for process serving tasks.
• Skilled at working independently and collaboratively in a team environment.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.